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FAQs

🧚 Getting Started with autobrush

For many in the neurodivergent community—whether that means being on the autism spectrum, having ADHD, sensory processing sensitivities, or other neurodivergent conditions—brushing teeth can be more challenging than most people realize. Sensory aversions, struggling with motivation to brush for 2 minutes, or motor skill limitations can turn toothbrushing into a major struggle. Add mobility challenges into the mix caused by, for example, cerebral palsy or ALS, and something as seemingly simple as oral care can feel daunting. Thankfully, solutions like autobrush are making it easier—and more comfortable—for adults and children to maintain a healthy smile.

I Have Sensory Issues 🙅🏻‍♂️

  • Quick and Gentle
    Traditional toothbrushes involve bristles that can feel harsh against the gums or require a level of manual dexterity that some individuals may find overstimulating. In contrast, autobrush cleans all teeth simultaneously in just 30 seconds, reducing the back-and-forth motion that might cause sensory overload.
  • Foam Toothpaste
    For autistic individuals or those sensitive to certain textures, the foaming toothpaste is a great option for those averse to the viscuous toothpaste normally found in the store or dentist's office. We have also received a huge thumbs up for the non-mint flavored toothpaste selection from our autistic customer base for similar reasons!

Review by Ines:

"As an autistic adult with sensory issues, my teeth went neglected for most of my. Getting into the rhythm of brushing was incredibly difficult due to things such as time, taste, and mouthfeel.

The Autobrush has changed all of this in mere seconds since I first used it. The brush head is comfortable, well made, and simple to use, as is the main unit, making brushing a breeze, especially since it takes far less time than regular brushes. I did buy it during their black friday sale, but I’d been looking at it for some time before that, and fully believe that it’s worth the money paid for it.

I Struggle With Attention or Motivation 🦋

A major benefit—especially for kids and adults with ADHD or anyone who has trouble focusing—is the time factor. Even those going through depressive episodes and struggling with their hygiene needs, a brush that takes a quarter of the time of a conventional brush can have an enormous impact on their lives.

By cleaning multiple surfaces at once, it helps ensure thorough cleaning without stretching attention spans to the limit or making the task feel daunting. 

Review by Timothy:

"My daughter has had a hard time focusing for two minutes to give her teeth a quality brushing so this brushing all her teeth in 30 seconds is a complete game changer. The 6-8 year old brush head fits perfectly and she loves the strawberry flavored toothpaste foam (tastes like candy). I'm so happy to skip the fight at bedtime and before school now!"

I Have Limited Mobility 🧑🏻‍🦼‍➡️

  • Minimal Dexterity Required
    For individuals who struggle with hand coordination or range of motion, autobrush does most of the work. The mouthpiece just needs to be placed in position and moved side-to-side in a figure-8 shape, making personal oral care simpler and more independent.
  • Reduced Reliance on Caregivers
    This design can be especially empowering for adults who want greater control over their hygiene routine without depending on someone else for assistance.

Review by Phyllis:

"Our daughter has mild cerebral palsy and had difficulty using a regular toothbrush. Our dentist suggested the autobrush and I immediately noticed after she brushed that there was food and discoloration on the brush. That was great because I knew the brush was doing it’s job. It’s easy for little hands or people with physical difficulties to thoroughly brush since the brush is held between your teeth and it doesn’t require alot of change of direction like regular brushing.
We also got the autobrush toothpaste and that made a big difference because it’s a foam and dissolves easily. Winners all round!"

Hear from Ari


To learn more about how autobrush helps those with disabilities, click here.

Inclusion Matters 💜

autobrush isn’t just another gadget; it’s a solution designed to accommodate diverse needs. For those living with sensory sensitivities, focus challenges, or physical limitations, this simple yet innovative approach can turn a dreaded chore into an achievable part of the day.

If you’re looking for a way to ease the toothbrushing process—either for yourself or someone in your care—autobrush may just be the game-changer you’ve been waiting for.

The autobrush Sonic Pro is equipped with three main buttons in addition to the power button, each corresponding to a specific function: Cleaning Mode, LED Light Mode, and Timer. This guide will help you navigate each one!


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Cleaning Modes

  • Care (Green Light): Gentle sonic vibrations suitable for everyday cleaning.
  • Deep Clean (Blue Light): Stronger vibrations for a more intensive brushing session. This mode helps remove tough plaque or buildup when you want an extra-deep clean.
  • Massage (Red Light): Soothing vibrations designed to stimulate gums. You'll notice more movement in the brush head.

Simply press the Cleaning Mode button to cycle through these options until you reach the desired mode.

LED Light Mode

  • Blue Light: Activates any whitening agents, such as those found in our whitening pens.
  • Red Light: Aids in gum stimulation and may help soothe minor gum issues.
  • Blue + Red (Purple Light): Combines both benefits in a multi-LED “attack.”

Press the LED Light Mode button repeatedly to switch between Blue, Red, and Purple.

Timer Settings

While autobrush gets the job done in 30 seconds, there are lots of reasons to extend the brush session now and again. Whether you have more plaque build-up than usual, or if your brush head is past its replacement date, or if you simply enjoy the sensation of brushing--the option to brush for longer is built-in.

  • 30 Seconds (Green)
  • 60 Seconds (Blue)
  • 90 Seconds (Red)

Press the Timer button to cycle through your preferred brushing duration.

Sonic Pro Kids Timer Difference

For Sonic Pro Kids, the Timer button still cycles through three colors (Green, Blue, and Red), but with a slight twist:

  • Green (30 Seconds)
  • Blue (60 Seconds)
  • Red (60 Seconds, Music Off)

This last setting is perfect for kids (or parents) who prefer a quieter brushing experience.

Quick Tips for Effective Use

  • Try Different Modes: Feel free to experiment with Care, Massage, and Deep Clean modes to find what’s most comfortable for you.
  • Mix & Match Lights: If you’re whitening, stick to Blue. If you’re focusing on gums, Red may be best. Or go Purple for both benefits at once!
  • Choose the Right Timer: Short on time? Go Green (30s). Need an extra thorough clean? Choose Blue (60s) or Red (90s).

Need Assistance?

If you have any questions about using the Sonic Pro or want personalized recommendations, reach out to us at [email protected]. We’re here to help you get the most out of your autobrush experience!

Many of our customers have reported positive experiences using autobrush alongside braces and other orthodontic appliances. While we don’t have specific clinical studies focused on braces, here’s what we’ve learned from user feedback and best practices:

How autobrush May Help with Orthodontic Care

  • Comprehensive Cleaning: autobrush’s unique design gently surrounds each tooth, potentially reaching areas around brackets and wires that might be missed with a traditional toothbrush.
  • Gentle Yet Effective: The soft, tapered nylon bristles can offer thorough cleaning while remaining mindful of sensitive gum areas or tender spots caused by tightening and adjustments.

What Our Customers Say

Many orthodontic patients have shared stories of how autobrush made their oral care routine simpler and more comfortable. These testimonials speak to the convenience and effectiveness they’ve personally experienced, from shorter brushing times to cleaner-feeling teeth.

However, since autobrush does not have specialized clinical data specifically for orthodontic cases, we recommend checking with your orthodontist or dentist whether it's a good fit for your particular case.

Tips for Best Results

  1. Technique Matters
    Gently move autobrush from side to side, taking advantage of the U-shaped mouthpiece. This action can help the bristles navigate around brackets and wires.
  2. Monitor Wear
    Braces can accelerate wear on brush heads. Keep an eye on the bristles, and replace the head if it becomes frayed or bent.
  3. Stay Consistent
    Regular brushing is crucial when wearing braces. Combine autobrush usage with additional care like flossing or interdental brushes to keep your smile healthy.

Money-Back Guarantee

We understand that every mouth is unique—especially when orthodontic appliances are involved. If you find that autobrush isn’t meeting your needs, remember that we offer a 30-day money-back guarantee. We want you to feel confident trying our product, knowing that you can return it if it’s not a good fit.

We’re Here to Help

If you have questions about using autobrush with braces or need guidance on the proper technique, our support team is happy to assist. Feel free to reach out at [email protected], and we’ll do our best to help you get the most out of your oral care routine.

autobrush is the world's only ADA-accepted U-shaped toothbrush, clinically proven to clean up to 5.1 times better than a traditional toothbrush. Designed to revolutionize your oral care routine, autobrush uses advanced technology to provide a full-mouth clean in as little as 30 seconds.

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Advanced Cleaning Technology

  • 58,000 Tapered Nylon Bristles
    With up to 58,000 tapered nylon bristles, autobrush cleans every surface area of your teeth simultaneously. This unique design ensures you never miss a spot, giving you a thorough clean every time you brush.
  • 360-Degree Coverage
    The U-shaped mouthpiece provides 360-degree coverage, allowing for efficient cleaning of your teeth and gums all at once.

Whitening Support with LED Blue Lights

  • LED Blue Light
    autobrush is proud to be the original automatic toothbrush that both cleans and whitens teeth. If using our whitening pens, turn on the LED blue light to activate the whitening agents and get an even brighter smile! For our kids' models, the light helps make brushing fun and engaging.

Our Mission

The autobrush® was created to get high-quality innovative dental care into every home. We are continuously investing in new technologies to radically disrupt, change and improve the dental care industry.

Why Choose autobrush?

  1. Clinically Proven Effectiveness
    autobrush is clinically proven to clean up to 5.1 times better than a traditional toothbrush, providing superior oral hygiene.

  2. Time-Saving Convenience
    By cleaning all your teeth at once, autobrush reduces brushing time without compromising on effectiveness.

  3. Whitening Benefits
    Enjoy everyday whitening as part of your brushing routine with our integrated LED blue light mode, activating the whitening agents in our whitening pens.

Learn More

Yes, autobrush is backed by solid clinical evidence. We submitted these clinical studies to the American Dental Association, and we're happy to announce that autobrush is now ADA Accepted! You can learn more here. Our dedication to enhancing oral health through innovation is supported by three rigorous clinical studies, encompassing both children and adults. These studies objectively measured the effectiveness and safety of autobrush in plaque removal, gingival health, and overall oral hygiene improvement. Here's a breakdown of the data-driven conclusions from each study:


Study 1: Plaque Removal Efficacy in Children

  • Objective: To evaluate the plaque removal efficacy of autobrush compared to a manual toothbrush in children aged 5-8 years.
  • Participants: 22 children.
  • Results: autobrush demonstrated a significant reduction in whole mouth plaque by 50.6%, compared to only 1.9% with a manual toothbrush. Additionally, autobrush significantly reduced plaque in hard-to-reach areas, including the gumline (71.2% reduction) and proximal surfaces (40.7% reduction).
  • Conclusion: An autobrush was significantly more effective in removing plaque across all measured areas than a manual ADA-approved toothbrush.
  • Link to Blog Explainer: https://tryautobrush.com/study


Study 2: Extended Evaluation Including Adults

  • Objective: To expand on the initial findings by including an adult participant group and comparing autobrush’s efficacy over a longer period of 30 days 
  • Participants: Expanded to include adults, totaling over 40 participants across both age groups.
  • Results: In adults, autobrush showed a plaque reduction comparable to that seen in children, reinforcing its effectiveness across a wider age range. The study also confirmed autobrush's safety, with no adverse effects reported.
  • Conclusion: The effectiveness of autobrush in plaque removal is not limited by age, making it a versatile tool for family oral care.
  • Link to Blog Explainer: https://tryautobrush.com/blogs/dental/autobrush-2nd-clinical-study-reveals-groundbreaking-results


Study 3: Gingival Health Impact and User Experience

  • Objective: To assess the impact of autobrush on gingival health and gather user experience data over a 4-week period.
  • Participants: The study further increased participant numbers, ensuring a robust data set across diverse demographics.
  • Results: autobrush not only maintained excellent plaque removal performance but also had a positive impact on gingival health, reducing signs of gingivitis without causing irritation. User feedback highlighted the autobrush’s ease of use and its role in promoting better brushing habits, especially in encouraging independent brushing among younger users.
  • Conclusion: autobrush offers a holistic approach to oral care, effectively improving oral hygiene while being gentle on gums, and enhancing user experience and compliance with oral health practices.


Final Thoughts

Across all studies, autobrush has proven to be a clinically validated tool for improving oral health. Its innovative design and efficacy in plaque removal, combined with its positive impact on gingival health and user experience, make autobrush a standout solution in oral care technology.

Transform your family's oral health routine with the clinically proven autobrush. Experience the difference in plaque reduction, gum health improvement, and enjoy a more engaging brushing experience.

At autobrush, we're passionate about transforming dental hygiene from a chore into a fun, engaging experience for children. Understanding why some kids resist brushing their teeth is the first step toward revolutionizing their oral care routine. Here's a closer look at common hurdles and how autobrush turns brushing time into a delightful adventure:

 

Why Do Some Kids Resist Brushing?

  1. The Challenge with Toddlers (1-3 Years Old): Their boundless energy makes staying still for brushing quite the task.
  2. Unfamiliar Sensations: The feel of nylon bristles can be odd or even ticklish, making the experience uncomfortable for those new to brushing.
  3. Flavor Matters: Adult toothpaste flavors don't always appeal to kids. That's why we offer fun flavors like Strawberry and Bubblegum at autobrush.
  4. Sensitive Gag Reflexes: Children's more delicate gag reflexes can make brushing an uncomfortable ordeal.
  5. The Fear of Electric Toothbrushes: The buzzing and vibration can be intimidating to younger users.
  6. Lack of Understanding: Young children might not grasp the importance of brushing well, struggling with the coordination it requires.


Making Brushing a Blast

  • Kid-Friendly Toothpaste Flavors
  • Soft, gentle Brushes
  • Empowering Choice: Letting kids pick their own toothbrush or toothpaste flavor.
  • Gamifying the Routine: Incorporating fun elements into brushing time.
  • Using a Timer: To ensure they brush for the right amount of time.


Why Choose autobrush?

autobrush is designed with children's needs and preferences at heart:

  • Music That Moves: Our electric toothbrushes play music, making brushing an enjoyable activity rather than a mundane chore.
  • Delicious Flavors: With options like Strawberry and Bubblegum, kids look forward to brushing.
  • Gentle on Gums: Our soft nylon bristles are perfect for sensitive mouths, including those with sensory issues.
  • Fosters Independence: Parents rave about how autobrush encourages their kids to take the lead in their oral hygiene.

Discover our kid-friendly products here and see how we're making dental care exciting for kids everywhere.

Hear from our happy parents:

"My 3-year-old used to turn brushing into a wrestling match. After introducing her to autobrush with Lenny the Lion and strawberry toothpaste, our routine is now scream-free, fun, and she's keen on brushing. No more bedtime battles. Thank you, autobrush , for making oral care a joy!" - Carolyn M.

"Brushing has always been a battle with my son, but not anymore! Since we got autobrush, he's not just compliant; he's enthusiastic about brushing, doing it more than once a day. It's also cleaned his teeth much better than manual brushing. A huge relief and a big thank you from us!" - Kristy Sullivan

 

Join the autobrush family and transform brushing from a struggle into a highlight of your child's day, promoting healthy habits that last a lifetime.

You might have noticed that there are other U-shaped toothbrushes available on Amazon at lower prices. It's natural to wonder why there's a price difference and what sets autobrush apart. Let's dive into the reasons why autobrush offers unmatched value for your investment.


Quality Materials Make a Difference

Nylon Bristles vs. Silicone Bristles

  • autobrush Uses Nylon Bristles
    autobrush features 58,000 tapered nylon bristles designed to effectively remove plaque from all tooth surfaces. Nylon bristles are the gold standard in dental care for their proven cleaning ability.
  • Others Use Silicone Bristles
    Many cheaper alternatives use silicone bristles, which lack the necessary firmness to remove plaque effectively. Studies have shown that silicone bristles are extremely ineffective when it comes to plaque removal.


ADA Acceptance Matters

What Is The ADA Seal of Acceptance?

The American Dental Association (ADA) awards acceptance to products that meet their stringent standards for safety and effectiveness.

  • autobrush Is ADA Accepted
    autobrush is proud to be the only U-shaped toothbrush accepted by the ADA. This means it has undergone rigorous testing and is clinically proven to be effective. All our electric brushes and U-shaped brush heads proudly carry the ADA Seal.
  • Cheaper Alternatives Are Not ADA Accepted
    Many lower-priced U-shaped toothbrushes lack ADA acceptance, meaning they haven't met the same high standards for oral care.

Learn More:


Clinically Proven Effectiveness

autobrush Undergoes Clinical Studies

  • Backed by Science
    autobrush has undergone multiple clinical studies demonstrating its effectiveness in removing plaque and improving gum health.
  • Superior Cleaning
    It's clinically proven to clean up to 5.1 times better than a traditional toothbrush.


Cheaper Alternatives Lack Clinical Backing

  • Unproven Claims
    Many inexpensive U-shaped toothbrushes have no clinical studies to support their effectiveness.


Patented Technology and Design

  • Unique U-Shaped Design
    autobrush's patented design ensures full-mouth cleaning, reaching every tooth surface simultaneously.
  • Advanced Features
    With features like LED blue light which activates the whitening agents of our whitening pens, and multiple cleaning modes, autobrush offers benefits you won't find in knockoffs.


Long-Term Value

  • Durability and Reliability
    autobrush is built with high-quality materials that last, providing consistent performance over time.
  • Better Oral Health Outcomes
    Investing in a clinically proven, ADA-accepted toothbrush can lead to fewer dental issues down the line, saving you money on dental bills.


We Stand Behind Our Product


Learn More


Make the Smart Choice for Your Oral Health

While cheaper U-shaped toothbrushes might be tempting, they often lack the effectiveness and quality that autobrush provides. With autobrush, you're investing in a product that's clinically proven, ADA-accepted, and designed to deliver superior oral care.

There's been some skepticism about U-shaped toothbrushes in the dental community. Many dentists are familiar with the category as a whole but may not know about specific models. So, what sets autobrush apart and makes it a trusted choice for effective oral care?


Patented Nylon Brush Head

Unlike typical U-shaped toothbrushes that use silicone bristles, autobrush is equipped with a patented nylon brush head. This innovation allows autobrush to provide a brushing experience that exceeds the efficacy of traditional toothbrushes, with the convenience and thoroughness of a U-shaped design.

  • Effective Plaque Removal
    The 58,000 tapered nylon bristles are designed to reach all surfaces of your teeth simultaneously, ensuring a comprehensive clean.
  • Gentle on Gums
    While the soft nylon bristles tackle plaque, the 4th row made of silicone is gentle on your gums, promoting healthier gum tissue.


Backed by Clinical Studies

Our commitment to efficacy is backed by rigorous clinical research. In a study conducted with Salus Research, autobrush was found to remove plaque up to 5.1 times better than traditional brushes. This level of performance demonstrates the effectiveness of autobrush in daily oral hygiene.

  • Clinically Proven
    The studies confirm that autobrush provides superior cleaning compared to conventional brushing methods.
  • Innovative Technology
    Our patented design and technology set us apart from other U-shaped toothbrushes on the market.


ADA Seal of Acceptance

Further establishing our credibility, autobrush has earned the American Dental Association (ADA) Seal of Acceptance. This seal is a marker of safety and efficacy as determined by scientific evidence. The ADA Seal reassures both consumers and dental professionals of the quality and reliability of autobrush.

  • Trusted by Professionals
    The ADA Seal means autobrush meets the high standards set by dental experts.
  • Peace of Mind
    Using an ADA-accepted product gives you confidence in your oral care routine.


Why Dentists Can Trust autobrush

  • Proven Results
    With clinical backing and ADA acceptance, autobrush stands out as an effective oral care solution.
  • Education Is Key
    We encourage you to share our clinical data and ADA acceptance with your dentist so they can see the difference themselves.


Learn More

Have Questions?

 We're passionate about revolutionizing oral care and providing you with a product that truly makes a difference. Experience the autobrush advantage today!


The short answer is: yes! We are proud to announce that autobrush is officially accepted by the American Dental Association (ADA) Council on Scientific Affairs. The ADA has found that autobrush is safe and effective at removing plaque and reducing gingivitis when used as directed.

Learn More About autobrush and ADA Acceptance

Experience the autobrush Difference

With ADA acceptance, you can trust that autobrush meets the highest standards set by dental professionals. Incorporate autobrush into your daily routine for a safer, more effective way to maintain your oral health.

Have Questions?

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We're thrilled to share that autobrush has received the American Dental Association (ADA) Seal of Acceptance. This significant milestone is more than just a symbol—it represents our commitment to providing the highest standard of dental care. Here's what ADA acceptance means for autobrush and for you as our valued user.

 

 

Assured Safety and Efficacy

Rigorous Testing and Review

The ADA Seal is awarded to products that meet strict safety and efficacy criteria established by the ADA. autobrush has undergone rigorous testing and has been reviewed by dental experts to ensure it not only meets but exceeds these standards.

  • Safety for Daily Use
    You can trust that autobrush is safe for daily use by you and your family.
  • Effective Oral Care
    The ADA Seal confirms that autobrush is effective in maintaining and improving your oral health.

Learn More:


Clinically Proven Performance

Backed by Scientific Evidence

Products bearing the ADA Seal are confirmed to do what they claim. For autobrush, this means our promises of enhanced plaque removal and improved gum health are not just claims—they're backed by scientific evidence.

  • Enhanced Plaque Removal
    autobrush is clinically proven to remove more plaque than a traditional toothbrush.
  • Improved Gum Health
    Regular use of autobrush can lead to healthier gums and a reduced risk of gingivitis.

Learn More:


High-Quality Standards

Manufactured with Excellence

The ADA Seal is not given lightly. Products must demonstrate efficacy according to scientific research and meet high manufacturing standards.

  • Durability and Reliability
    ADA acceptance reassures you that autobrush is built to last, providing reliable performance in your daily oral care routine.
  • Patented Technology
    Our unique design and technology meet the ADA's stringent requirements for quality.

Learn More:


Increased Consumer Confidence

Recognized by Dental Professionals

With the ADA Seal, autobrush stands out as a leader in oral health innovation. You can feel more confident choosing autobrush, knowing it's recognized by the leading dental authority in the United States.

  • Trusted Endorsement
    The ADA Seal adds an extra layer of credibility and trust to autobrush.
  • Preferred Choice
    Join thousands who have made autobrush their go-to solution for effective oral care.

Learn More:


Commitment to Excellence

Ongoing Innovation

Our ADA acceptance highlights our ongoing commitment to excellence and innovation in oral care. We continue to invest in research and development to bring you the most advanced and effective oral health solutions.

  • Advanced Features
    From our patented nylon brush heads to LED blue light technology, we're dedicated to redefining oral health standards.
  • User-Friendly Design
    We focus on creating products that are not only effective but also easy and enjoyable to use, both by the neurotypical and neurodivergent, the able-bodied and the disabled.

Learn More:


Enhanced Dental Health

Healthier Smiles with autobrush

The biggest benefit of using an ADA-accepted product like autobrush is the improvement in your dental health.

  • Comprehensive Cleaning
    Achieve a thorough clean that reaches all tooth surfaces, including hard-to-reach areas.
  • Promotes Better Brushing Habits
    autobrush makes brushing easier and more efficient, encouraging consistent oral care routines.

Learn More:


Thank You for Trusting autobrush

We're excited to continue providing you with products that not only meet but exceed industry standards. Thank you for making autobrush a part of your daily oral care routine. Here's to healthier smiles with autobrush!


Have Questions?

ADA-Accepted autobrush Products

1. Electric Brush Bodies

Our electric brush bodies in our Sonic and Sonic Pro series are designed to deliver an effective and enjoyable brushing experience. The ADA has accepted these products, affirming their ability to help remove plaque and reduce gingivitis when used as directed.

  • Features:
    • Multiple cleaning modes to suit your oral care needs.
    • Ergonomic design for comfortable handling.
    • Compatible with our U-shaped nylon brush heads for comprehensive cleaning.

2. U-Shaped Nylon Brush Heads

Our U-shaped nylon brush heads have also been accepted by the ADA. These brush heads are specifically engineered to clean all surfaces of your teeth simultaneously, helping you achieve a thorough clean every time you brush.

  • Features:
    • Soft nylon bristles that are gentle on gums.
    • Innovative design that reaches hard-to-reach areas.
    • Works in tandem with our electric brush bodies for optimal performance.

See our products featured directly on the ADA website.

Benefits of Using ADA-Accepted Products

Choosing ADA-accepted products means you can trust that they have been evaluated for safety and effectiveness by independent dental experts. Our ADA-accepted electric brush bodies and U-shaped nylon brush heads are clinically proven to help improve your oral health.

  • Effective Plaque Removal:
    • Helps remove up to 5.1 times more plaque compared to a manual toothbrush.
  • Gum Health Support:
    • Aids in reducing gingivitis when used as part of your daily oral care routine.
  • Trusted Quality:
    • Meets the rigorous standards set by the ADA for safety and efficacy.

Enhance Your Oral Care Routine

By choosing our ADA-accepted electric brush bodies and U-shaped nylon brush heads, you're investing in products that support your oral health effectively. Pair them with our specially formulated foaming toothpaste and other accessories to create a comprehensive oral care regimen.

Learn More

Have Questions?

Receiving the American Dental Association (ADA) Seal of Acceptance is a prestigious achievement for any dental product, and we're proud that autobrush has earned this recognition. Here's a look at the benefits this brings to our products and to you as our valued customer.

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Proven Effectiveness

Scientifically Backed

Products with the ADA Seal have been independently tested and verified for effectiveness. For autobrush, this means our claims about plaque removal and gum health improvement are not just marketing statements but scientifically proven facts. You can trust that autobrush provides a level of cleaning that contributes positively to your oral health.

Clinically Proven Results

autobrush has undergone rigorous clinical studies demonstrating its superior effectiveness in removing plaque and improving gum health.

👉 Learn more: Is autobrush Clinically Proven?


Safety Assured

Daily Use Confidence

Safety is paramount when it comes to products that interact with your body. ADA acceptance assures you that autobrush is safe for daily use. It has passed all necessary safety testing, ensuring that you and your family can use it with confidence.


Quality Manufacturing

Highest Standards

The ADA Seal indicates that a product not only works well but is also made well. ADA acceptance for autobrush confirms that our products are manufactured to the highest quality standards, ensuring durability and reliability in your daily oral care routine.

Patented Technology

Our unique design and patented technology set us apart from other U-shaped toothbrushes.

👉 Read about: Why are other "u-shaped" toothbrushes cheaper on Amazon?


Endorsed by Experts

Trusted by Dental Professionals

Having the ADA Seal means that autobrush has been evaluated and endorsed by leading dental health experts. This endorsement adds an extra layer of credibility and trust, making autobrush a preferred choice among consumers looking for reliable oral health solutions.

Is your dentist skeptical?

Share our clinical data and ADA acceptance with your dentist to see the difference autobrush can make.

👉 Learn more: Dentists Everywhere Say That These Don't Work! So What Makes Ours Different?


Commitment to Innovation

Continuous Improvement

At autobrush, ADA acceptance reflects our commitment to continuous improvement and innovation. We strive to provide the best possible products, blending advanced technology with user-friendly designs to enhance your oral health regimen.


Enhanced Dental Health

Better Oral Care Outcomes

Ultimately, the biggest benefit of using ADA-accepted autobrush products is the improvement in your dental health. Consistent use of autobrush can help reduce plaque, decrease the risk of gingivitis, and promote an overall healthier mouth.

Effective Gumline Cleaning

autobrush is clinically proven to remove 6.3 times more plaque along the gumline than a traditional toothbrush.

👉 Read more: How Effective Is autobrush at the Gumline?


Learn More

Have Questions?


Experience the autobrush Difference

We're committed to providing you with the best in oral care technology. With the ADA Seal of Acceptance, you can trust that autobrush meets the highest standards of safety and effectiveness. Join the autobrush community and take a confident step towards better oral health today!

🧘 Product Usage & Care

Using autobrush can feel like learning to brush all over again, a little bit as if you're suddenly trying to brush your teeth with your non-dominant hand. With a traditional toothbrush, you’re used to targeting individual teeth and using a hand and wrist motion ingrained in your habits since you were only a few years old. Just as with a traditional brush, autobrush requires the right technique to be effective.

So, be patient with yourself! We share some tips in this article to help you achieve the results you're looking for, especially so that you can target your molars effectively.

Mastering the Technique

Use Broad Sweeps and a Figure-8 Motion

  • Side-to-Side: Gently tug the brush toward the corners of your mouth to ensure the bristles reach your back teeth. This might feel a bit uncomfortable at the beginning, but without the full motion of the brush, you might miss out on the teeth at the very back.
  • Figure-8 Shape: Move the brush side-to-side in a sweeping figure-8 pattern, adding small circular motions in the movement so the bristles contact each tooth surface, including the molars.

Check for Fit

  • Possible Size Issue: If it still doesn’t feel like your molars are getting enough coverage, you may need a different brush head size. How to Find the Right Brush Head Size
  • Free Exchange: Use our Problem Report Form to request the proper size at no cost, provided this is your first exchange. Have your order details ready, and we’ll review your request within 24 hours.

Remember: Flossing and Tongue Scraping Still Matter

  • Flossing: Even the best brushing technique can’t reach all the tight spaces between teeth.
  • Tongue Scraping: Removing bacteria from the tongue prevents bad breath and keeps your entire mouth healthier.

Learning to use autobrush effectively may take a bit of patience, but once you adapt to the u-shaped design and figure-8 motion, your teeth—including those molars—will get the thorough cleaning they need.

If you have any questions or need more tips, reach out to us at [email protected]. We’re here to guide you every step of the way!

Currently, the Sonic Pro Kids does not include a lock feature to prevent accidental activation. We understand that enthusiastic little ones might be tempted to switch it on at any moment, especially considering the catchy music that accompanies the brush!

To ensure your kiddo uses the brush responsibly, think of it as setting boundaries for any routine, whether it’s screen time, bedtime, or snack time.

Encouraging Healthy Habits

Set Clear Usage Times

Just like establishing a bedtime or limiting screen time, let your child know when it’s “brushing time.” For example, encourage them to use it only in the morning and right before bed.

Explain the “Why”

Kids often respond better when they understand the reason for rules. You could say: “We only need to use the brush for a few minutes a day so it stays in good shape and doesn’t run out of battery.”

Offer a Sense of Ownership

Sometimes giving kids small responsibilities (like wiping off the brush head after use) helps them feel more in control. This can reduce the urge to play with it unsupervised.

Practical Storage Tips

  • Keep It Out of Reach: If your child is young or can’t resist turning it on, store it on a high shelf or in a locked cabinet. 
  • Use a Routine Spot: Consider placing the device in a specific drawer or container labeled “Brushing Time,” so your child understands this is its designated home.

If the brush is stored in a non-ventilated area, ensure the brush and brush head is dry to avoid the risk of mold.

A Parallel to Other Routines

Just like you might limit how often kids watch TV, play games, or eat candy, you can set boundaries for when and why to use the autobrush. Consistent rules and gentle reminders can help kids associate the brush with its intended purpose—cleaning their teeth—rather than as a toy.

We’re Here to Support You

If you need more tips on guiding your child’s brushing routine or have any questions about Sonic Pro Kids, feel free to reach out at [email protected]. We’re here to help your family maintain healthy oral care habits without turning brushing time into a tug-of-war!

Spotting any signs of mold on your brush head or autobrush device can be unsettling. While the brush is waterproof, it doesn't mean it's immune to the effects of extended humidity or water exposure which can cause mold. Here’s what you should know about preventing mold growth and what to do if you need an exchange.

Preventing Mold Growth

Rinse Thoroughly

After each use, rinse the brush head and device under warm water to remove toothpaste and debris. This step helps keep the bristles and device free from residue that can encourage mold.

Allow for Complete Drying

Store your autobrush in a well-ventilated area where it can fully dry between uses. For example, avoid storing the brush in a closed bathroom cabinet—especially if your bathroom lacks an extractor fan or other ventilation.

Replace Brush Heads Regularly

Switching out your brush head every 2 months (or sooner if the bristles look worn) helps keep bacteria and mold at bay.

Wipe the Brush After Each Use

After brushing or after getting the brush unit wet, use some paper, towel or cloth to wipe off any residual water along the top of the brush (where the LED lights are).

Need to Exchange Your Brush Head or Unit?

If you notice mold or suspect any abnormal growth, you can request a free replacement. Simply fill out our Problem Report Form. To complete it, you will need:

  • Your order number and related contact information available, so your past purchase can be verified.
  • A short video or picture of the issue with your brush or brush head.

Problem reports are reviewed within 24 hours. You’ll be notified via email about whether your requested replacement has been issued, or if we need additional information to proceed.

We’re Here to Help

If you have any questions or concerns about mold prevention—or need more tips for optimal device care—reach out to us at [email protected]. Our goal is to ensure you have a safe, reliable brushing experience every time.

Our current Sonic Pro Kids model does not allow you to lower or raise the volume. While this isn’t a common request we receive at autobrush, we certainly are considering it for future versions of the Sonic Pro Kids so it can accommodate the preference of each household.

Music-Free Mode

However, for parents who like starting their morning quietly (among others), it's possible to use a music-free mode on the Sonic Pro Kids.

This is done by starting your autobrush by pressing the power button once, and then using the Timer button (top right of the brush) until you reach the red timer mode. By pressing the power button again, a 60-second brush cycle will begin with no music.

Other Noise Sensitivity Options

If you haven't made your purchase yet and know that a music option is not for you, you can consider buying a Manual brush (non-electric) or one of our Adult Sonic Pro brush bodies. Neither of these has music and both are compatible with all brush head sizes, including the ones for kids.

If you have any questions or concerns, feel free to reach out at [email protected]. We’re here to help you find the best solution for your family’s needs!


The autobrush Sonic and Sonic Pro are designed with daily use in mind, meaning they can handle everyday splashes, bathroom humidity, and rinsing under the faucet without issue. However, it’s not fully waterproof to the point where it can be submerged in water for extended periods or used in very wet conditions like a bath or pool.

IP67 Rated

The Sonic and Sonic Pro are IP67 waterproof, meaning they can withstand a reasonable amount of contact with water that you can expect in a bathroom environment.

While the brush can stand being submerged now and then for short periods, we don’t recommend placing the device fully underwater (e.g., dropping it in a bathtub or sink) for long periods.

Tips for Protecting Your autobrush

  • Avoid Prolonged Soaking
    After using your Sonic or Sonic Pro, a quick rinse is fine to remove toothpaste marks or little fingerprints—just don’t leave it soaking in water.
  • Thoroughly Dry Your Brush
    Wipe the handle and shake off the brush head after getting them wet (and after using the brush.) Moisture that builds up over time can degrade adhesives and result in mold on the brush head or the brush body, so it's important to dry off the brush after getting it wet.

Storage Matters

Store your autobrush in a cool, dry place. Keeping it away from damp or humid environments helps extend its lifespan.

We’re Here to Help

If you have any questions about caring for your autobrush, feel free to reach out to us at [email protected]. We’re dedicated to ensuring a smooth experience, so you can keep your smile bright!


To achieve the best clean with your autobrush, using the proper technique is essential. While autobrush simplifies your oral care routine, it's not meant to be entirely hands-free. With the right method, you can experience an excellent cleaning that's clinically proven to remove up to 5.1 times more plaque than a traditional toothbrush.

Choose Your Product Below

To make it easy for you, we've prepared a how-to guide for each of our brushes.

The Technique For an Effective Clean, Every Time

For a quick overview of how to use a U-shaped brush like ours, you can follow the below instructions.

1️⃣ Prep Your autobrush

Wet your brush head and add our specially formulated foaming toothpaste. The toothpaste should be placed in three places on each side: both ends of the brush head, and in the middle of the curve.

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2️⃣ Bite & Glide

Bite gently into the mouthguard, ensuring an even fit. The mouthguard should feel snug in the mouth, touching the insides of your cheeks along the majority of the outer layer of the brush head.

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3️⃣ The autobrush Motion

Move autobrush around to reach every tooth. To ensure it hits all the teeth, a combination of up-and-down, circular motion, and side-to-sides are recommended. If that seems like too much to keep in mind for every brush, using a fluid figure-8 motion for the duration of your brushing will also reach every tooth!

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Using your autobrush Sonic Pro effectively ensures you achieve a superior clean while enjoying a convenient brushing experience. Follow the steps below to get the most out of your autobrush Sonic Pro.

Step-by-Step Guide

Step 1: Prep Your autobrush

  • Wet the Brush Head
    Gently rinse the brush head under running water.
  • Apply Foaming Toothpaste
    Add three small, pea-sized amounts of our specially formulated foaming toothpaste evenly across the brush head—one at both ends, and one in the middle.

Step 2: Proper Placement

  • Insert the Brush
    Bite gently into the mouthpiece, ensuring the bristles surround all your teeth evenly.
  • Ensure a Comfortable Fit
    Make sure the brush head fits snugly but comfortably in your mouth.

Step 3: Select the Cleaning Mode

  • Choose Your Preferred Mode
    Press the power button to cycle through the cleaning modes. The modes have different vibration intensities depending on what you need. From start to finish, the modes are:
    • Care Mode - this is the default mode for your everyday cleaning needs
    • Deep Clean
    • Massage Mode

Step 4: The autobrush Motion

  • Guide the Brush
    Move the autobrush in a smooth, circular motion, side-to-side as well as up and down, to help the bristles reach all tooth surfaces—including the molars in the very back of the mouth.

Step 5: Brushing Duration

  • Follow the Built-In Timer
    The autobrush Sonic Pro features a timer that ensures you brush for the dentist-recommended time. You can press the timer button to increase the time if you want a more thorough clean.

Step 6: Rinse and Store

  • Clean Up
    After brushing, remove the brush from your mouth, turn it off, and rinse both the brush head and your mouth thoroughly.
  • Proper Storage
    Place the brush head in a cool, dry place and allow it to dry fully before next use.

Watch the Instructional Video

For a visual demonstration, watch our step-by-step video guide:

 

Additional Tips

  1. Consistent Use
    Use your autobrush twice daily for optimal oral health.
  2. Replace Brush Heads Regularly
    Replace the brush head every three months or sooner if the bristles show signs of wear.
  3. Optimize Whitening
    When using our whitening pens, maximize whitening effects with the Blue LED light mode which activates the whitening agents, for an even brighter smile.

Troubleshooting Common Issues

  1. Device Won't Turn On
    Ensure your autobrush is fully charged.
  2. Brush Head Doesn't Fit Properly
    Verify that you're using the correct brush head size. Learn how to find the right brush head size.
  3. Experiencing Gum Sensitivity
    Some initial sensitivity is normal. Read more about why your gums might be hurting after using the autobrush.

Learn More

Have Questions?

We're committed to helping you achieve the best oral care possible with autobrush. Happy brushing!

Using your autobrush Sonic Pro Kids effectively ensures your child gets a superior clean while making brushing fun and engaging. Follow the steps below to help your child get the most out of their autobrush.

Step-by-Step Guide

Step 1: Prep the autobrush

  • Wet the Brush Head
    Gently rinse the brush head under running water.
  • Apply Foaming Toothpaste
    Add a small, pea-sized amount of our specially formulated foaming toothpaste evenly across both sides of the brush head.

Step 2: Proper Placement

  • Insert the Brush
    Have your child bite gently into the mouthpiece, ensuring the bristles surround all their teeth evenly.
  • Ensure a Comfortable Fit
    Make sure the brush head fits snugly but comfortably in their mouth.

Step 3: Select the Cleaning Mode

  • Choose the Right Mode
    Press the power button to cycle through the cleaning modes. For kids, the Care Mode (which is selected by default) is often ideal.

Step 4: The autobrush Motion

  • Guide the Brush
    Encourage your child to move the autobrush in a slow, figure-8 motion that ensures bristles move both side-to-side and up-and-down, helping the bristles reach all tooth surfaces.

Step 5: Brushing Duration

  • Follow the Built-In Timer
    The autobrush Sonic Pro Kids features a timer that ensures your child brushes for the recommended time.

Step 6: Rinse and Store

  • Clean Up
    Once brushing is complete, remove the brush, turn it off, and rinse both the brush head and your child's mouth.
  • Proper Storage
    Store the brush head in a cool, dry place to allow it to dry before next use.

Watch the Instructional Video

For a visual demonstration, watch our step-by-step video guide:

 

Additional Tips

  • Consistent Use
    Encourage your child to use their autobrush twice daily for optimal oral health.
  • Make It Fun
    Turn brushing into a game or play their favorite song to keep them engaged.
  • Regular Brush Head Replacement
    Replace the brush head every three months or sooner if the bristles show signs of wear.

Troubleshooting Common Issues

  • Brush Head Doesn't Fit Properly
    Ensure you're using the correct size for your child. Learn how to find the right brush head size.
  • Device Won't Turn On
    Charge the autobrush fully before use.
  • Child Experiences Gum Sensitivity
    Some initial sensitivity is normal. Read our tips on caring for sensitive gums.

Learn More

  1. Understand how to keep your brush head clean.
  2. Find out how autobrush makes brushing fun for kids.
  3. Learn about using autobrush with braces or orthodontic appliances.

Have Questions?

  1. Visit our Help Center for more information.
  2. Contact our Customer Support if you need assistance.

We're dedicated to making oral care easy and enjoyable for your child. With the autobrush Sonic Pro Kids, achieving a thorough clean has never been simpler!

Using your autobrush Sonic effectively ensures you achieve a superior clean while enjoying a convenient brushing experience. Follow the steps below to get the most out of your autobrush Sonic.

Step-by-Step Guide

Step 1: Prep Your autobrush

  • Wet the Brush Head
    Gently rinse the brush head under running water.
  • Apply Foaming Toothpaste
    Apply three pea-sized dots of our specially formulated foaming toothpaste along the brush head—one at each end and one in the middle. Flip the brush head over and repeat on the other side.

Step 2: Proper Placement

  • Insert the Brush
    Bite gently into the mouthpiece, ensuring the bristles surround all your teeth evenly.
  • Ensure a Comfortable Fit
    Make sure the brush head fits snugly but comfortably in your mouth.

Step 3: The autobrush Motion

  • Press the Power Button and Guide the Brush
    After turning on the brush, move the autobrush slowly from side to side and up and down, making sure to reach all areas of your mouth. This movement helps the bristles clean every tooth surface, including the front, back, and chewing surfaces.

Step 4: Brushing Duration

  • Follow the Built-In Timer
    The autobrush Sonic features a timer that ensures you brush for the dentist-recommended time.

Step 5: Rinse and Store

  • Clean Up
    After brushing, remove the brush from your mouth, turn it off, and rinse both the brush head and your mouth thoroughly.
  • Proper Storage
    The brush head must be stored in a dry, cool place, allowing it to dry fully before next use.

Watch the Instructional Video

For a visual demonstration, watch our step-by-step video guide:

 

Additional Tips

  1. Consistent Use
    Use your autobrush twice daily for optimal oral health.
  2. Replace Brush Heads Regularly
    Replace the brush head every three months or sooner if the bristles show signs of wear.

Troubleshooting Common Issues

  1. Device Won't Turn On
    Ensure your autobrush is fully charged.
  2. Brush Head Doesn't Fit Properly
    Verify that you're using the correct brush head size. Learn how to find the right brush head size.
  3. Experiencing Gum Sensitivity
    Some initial sensitivity is normal. Read more about why your gums might be hurting after using the autobrush.

Learn More

Have Questions?

Using your autobrush Sonic Kids effectively ensures your child gets a superior clean while making brushing fun and engaging. Follow the steps below to help your child get the most out of their autobrush Sonic Kids.

Step-by-Step Guide


Step 1: Prep the autobrush

  • Wet the Brush Head
    Gently rinse the brush head under running water.
  • Apply Foaming Toothpaste
    Apply three pea-sized dots of our specially formulated foaming toothpaste along the brush head—one at each end and one in the middle. Flip the brush head over and repeat on the other side.

Step 2: Proper Placement

  • Insert the Brush
    Have your child bite gently into the mouthpiece, ensuring the bristles surround all their teeth evenly.
  • Ensure a Comfortable Fit
    Make sure the brush head fits snugly but comfortably in your child's mouth.

Step 3: Select the Cleaning Mode

  • Choose the Right Mode
    Press the power button to cycle through the cleaning modes. For kids, the Care Mode is often ideal.

Step 4: The autobrush Motion

  • Guide the Brush
    Encourage your child to move the autobrush slowly from side to side and up and down, making sure to reach all areas of their mouth. This movement helps the bristles reach every tooth surface, including the front, back, and chewing surfaces.

Step 5: Brushing Duration

  • Follow the Built-In Timer
    The autobrush Sonic Kids features a timer that ensures your child brushes for the dentist-recommended time—but you can extend the time by pressing and releasing the timer button on the brush base.

Step 6: Rinse and Store

  • Clean Up
    Once brushing is complete, remove the brush, turn it off, and rinse both the brush head and your child's mouth thoroughly.
  • Proper Storage
    The brush head must be stored in a dry, cool place, allowing it to dry fully before next use.

Watch the Instructional Video

For a visual demonstration, watch our step-by-step video guide:

 

Additional Tips

  • Consistent Use
    Encourage your child to use their autobrush twice daily for optimal oral health.
  • Make It Fun
    Turn brushing into a game or play their favorite song to keep them engaged.
  • Regular Brush Head Replacement
    Replace the brush head every three months or sooner if the bristles show signs of wear.

Troubleshooting Common Issues

Learn More

  1. Discover tips for encouraging kids to brush with autobrush.
  2. Find out how autobrush makes brushing fun for kids.
  3. Learn about using autobrush with braces or orthodontic appliances.

Have Questions?

  1. Visit our Help Center for more information.
  2. Contact our Customer Support if you need assistance.

We're dedicated to making oral care easy and enjoyable for you, and your child. With the autobrush Sonic Kids, achieving a thorough clean has never been simpler!

The autobrush Manual offers a simple and effective way to achieve a superior clean. It doesn't vibrate or play music, making it ideal for sensory-sensitive individuals. This manual toothbrush ensures a quiet and comfortable brushing experience. Follow the steps below to get the most out of your autobrush Manual.

Step-by-Step Guide

Step 1: Prep Your autobrush Manual

  • Wet the Brush Head
    Gently rinse the brush head under running water.
  • Apply Foaming Toothpaste
    Apply three pea-sized dots of our specially formulated foaming toothpaste along the brush head—one at each end and one in the middle. Flip the brush head over and repeat on the other side.

Step 2: Proper Placement

  • Insert the Brush
    Bite gently into the mouthpiece, ensuring the bristles surround all your teeth evenly.
  • Ensure a Comfortable Fit
    Make sure the brush head fits snugly but comfortably in your mouth.

Step 3: The autobrush Motion

  • Manual Brushing
    Using your hand, move the autobrush Manual slowly from side to side and up and down, ensuring the bristles reach all areas of your teeth. Focus on cleaning the front, back, and chewing surfaces.

Step 4: Brushing Duration

  • Brush for the Recommended Time
    Brush for at least 30 seconds to ensure a thorough clean.

Step 5: Rinse and Store

  • Clean Up
    After brushing, remove the brush from your mouth and rinse both the brush head and your mouth thoroughly.
  • Proper Storage
    Store the brush head in a dry, cool place, allowing it to dry fully before the next use.

Watch the Instructional Video

For a visual demonstration, watch our step-by-step video guide:

Additional Tips

  • Consistent Use
    Use your autobrush Manual twice daily for optimal oral health.
  • Replace Brush Heads Regularly
    Replace the brush head every three months or sooner if the bristles show signs of wear.
  • Make Brushing Fun
    For kids, turn brushing into a fun experience, with delicious-flavored toothpaste and cute brush buddies like Giselle the Giraffe.

Troubleshooting Common Issues

Learn More

  1. Discover how autobrush cleans along the gumline.
  2. Find out why our 4th row is made of silicone and not nylon.
  3. Learn about the benefits of autobrush being ADA-accepted.

Have Questions?

  1. Visit our Help Center for more information.
  2. Contact our Customer Support if you need assistance.

If you're experiencing discomfort or sensitivity in your gums after using the autobrush, we understand your concern. While it's not uncommon to feel some gum sensitivity when starting a new dental care routine, we're here to help you understand why this might be happening and how to address it.

Clinical Backing

First and foremost, the autobrush is clinically backed in its efficacy in removing plaque, as well as, improving the gum health of users. Review the second clinical study, showing that compared to the manual toothbrushes, autobrush provided 5 times greater reduction of gum inflammation. We are therefore confident that overcoming gum sensitivity, albeit uncomfortable in the beginning, will ultimately reduce your risk of gum disease significantly.

Understanding Gum Sensitivity

New Brushing Technique

  1. Transition Period: Switching to autobrush's advanced cleaning technology introduces your gums to a new brushing sensation. This adjustment period may result in temporary sensitivity.

  2. Reaching New Areas: autobrush is designed to reach areas that traditional brushes might miss, which means your gums are getting a more thorough cleaning than before.

Gum Health

  1. Stimulating Gums: If your gums aren't used to regular stimulation, they may respond with slight discomfort. This typically improves with consistent use.

  2. Plaque Removal: Effective plaque removal along the gumline can sometimes cause sensitivity as your gums adapt to improved oral hygiene.

Watch Our Video for More Information

Check out our video below to learn more about why you might be experiencing gum discomfort:

 

Steps to Alleviate Gum Discomfort

Use Gentle Pressure

  • Let autobrush Do the Work: There's no need to apply excessive pressure. Gently guide the autobrush along your teeth and gums.

Select the Appropriate Cleaning Mode

  • Start with a Gentler Setting: autobrush offers different cleaning modes. Beginning with a gentler mode can help your gums adjust. Gradually increase the intensity as your comfort improves.

Ensure Proper Technique

  • Correct Placement: Place the autobrush in your mouth as guided by our instructional videos to ensure it's not pressing too hard on any part of your gums.
  • Smooth Movements: Move the autobrush slowly from side to side and up and down to reach all areas without overly stressing your gums.

Maintain Consistency

  • Brush Twice Daily: Regular brushing helps your gums become stronger and healthier over time.
  • Monitor Progress: Pay attention to how your gums respond over time. Sensitivity should decrease with consistent use.
  • Size Matters: Ensure you're using the correct brush head size with soft nylon bristles designed for gentle cleaning, and a row of silicone to stimulate your gums.

When to Seek Professional Advice

If you're consistently experiencing gum pain or bleeding, it's important to consult with your dentist. They can assess whether there's an underlying condition that needs attention or if it's simply an adjustment period to the autobrush.

Learn More:

  1. Is autobrush Clinically Proven?

  2. What Does ADA Acceptance Mean for autobrush?

Additional Resources

  1. How Do I Get the Most Effective Clean Out of My autobrush?

  2. Why Is the 4th Row Made of Silicone and Not Nylon?

  3. How Effective Is autobrush at the Gumline?

Have Questions?

  1. Visit our Help Center for more information.

  2. Contact our Customer Support if you need assistance.

Elevating the convenience of oral care, the autobrush Sonic Pro is designed for effortless charging. Follow this straightforward guide to ensure your autobrush is always ready for your dental care routine.

Charging Your autobrush Sonic Pro

  1. Indicator Alert
    When it's time to charge, the power button on your autobrush will turn red, leaving you with one minute of brushing time. This feature ensures you're always prepared.

  2. Setting Up for Charging
    • Connect the USB cable to a wall plug and the other end to the charging base. A green light on the charging base indicates it's ready for use.
    • Full charges take up to 4 hours but provide up to 1 week of brushing.

  3. Positioning your autobrush
    • Position the autobrush unit on the charging base. The battery indicator will blink red during charging and turn green once fully charged.


Pro Tips for autobrush Care

Safety first 👷

The cable for your autobrush charging dock magnetically connects two small pins to the bottom of the dock to facilitate charging. Do not keep the cable connected to the charging dock if you keep it in an area prone to moisture, such as by the sink or shower. The metal may rust if exposed to moisture for extended periods and cause damage to the charging base.

 

Charging Practices

  • Only plug in the charging base when charging your autobrush.
  • After charging, disconnect and remove the charger to avoid overheating.
  • Use only the recommended 5V charging input to prevent damage.

Ideal Charging Conditions

  • Charge your autobrush at room temperature and store it in a cool, dry place away from sunlight.

Battery Maintenance

  • Charge your autobrush at least once every 3 months if not in use, to avoid battery issues.
  • Limit charging to no more than 4 hours at a time to maintain the charger's condition.

By adhering to these guidelines, your autobrush Sonic Pro will remain a dependable part of your daily oral hygiene routine, ensuring a lasting, bright smile.

The autobrush Sonic Pro is designed to cater to your unique oral care needs with three specialized cleaning modes. Understanding these modes will help you get the most effective clean and enhance your brushing experience.

1. Care Mode

Perfect for Daily Brushing

  • Gentle Yet Effective Cleaning
    Care Mode is ideal for your everyday brushing routine. It provides a consistent vibration that helps maintain that fresh, clean feeling by effectively removing plaque and surface stains.
  • Maintains Oral Health
    Using Care Mode twice daily supports overall oral hygiene, keeping your teeth and gums healthy.

2. Deep Cleaning Mode

For a Comprehensive Clean

  • Alternating High and Low Frequencies
    Deep Cleaning Mode uses an alternation of high and low vibration frequencies. This dynamic movement allows the bristles to reach deeper between teeth and along the gumline.
  • Enhanced Plaque Removal
    It's perfect for those seeking a more thorough cleaning action, effectively targeting hard-to-reach areas to remove stubborn plaque.

3. Massage Mode

Gentle Care for Sensitive Teeth and Gums

  • Soothing Vibrations
    Massage Mode provides a gentler vibration that cleans your teeth while soothing your gums. It's ideal for individuals with sensitive teeth or gums.
  • Stimulates Gum Health
    The gentle massaging action can help improve blood circulation in your gum tissues, promoting healthier gums.

How to Select a Cleaning Mode

Easy Operation

Press the power button to turn on your autobrush Sonic Pro. Afterwards, press the circled checkmark in the top right of the unit to cycle through the cleaning modes in the following order:

  • Care Mode (green checkmark 🟩)
  • Deep Cleaning Mode (blue checkmark 🟦)
  • Massage Mode (red checkmark 🟥)

Tips for Choosing the Right Mode

Consider your oral health goals. If you're looking for a standard clean, start with Care Mode. For a deeper clean, especially after meals, try Deep Cleaning Mode. If you have sensitive gums, Massage Mode is your best choice.

Learn More

Have Questions?

We're here to help you achieve the best oral care possible with autobrush. Choose the mode that fits your needs and enjoy a personalized brushing experience!

Under normal usage conditions, the autobrush Sonic Pro battery can last up to two weeks on a single charge. However, if you frequently use the LED-light features, you may notice a shorter battery life. Sticking to regular brushing routines can help you get closer to that two-week battery expectancy.

Tips to Maximize Battery Life

  • Charge Only When Needed
    Wait until the battery is low before recharging. Continuously topping it off or always storing it on a plugged-in charging base when it’s only partially depleted can shorten its lifespan.

  • Avoid Overcharging
    Once your autobrush is fully charged, unplug it. Even modern devices can generate unnecessary heat if left plugged in, which can degrade the battery over time.

  • Use the Correct Charger
    Always use the charger provided with your autobrush or a manufacturer-approved alternative. An incompatible charger may harm the battery.

  • Keep Temperatures Moderate
    Store and charge your device in a dry, temperature-controlled environment. Extreme heat or cold can reduce battery efficiency.

  • Minimize Exposure to Water During Charging
    Although the Sonic Pro is water-resistant, ensure it’s dry before charging to prevent potential battery damage.

  • Regular Use & Charging Cycles
    Lithium-ion batteries stay healthier when used and charged regularly rather than left idle for extended periods.

By following these guidelines, you’ll help your autobrush Sonic Pro maintain its battery life and keep your oral care routine running smoothly. If you have any questions or need more information, feel free to reach out to us at [email protected]. We’re here to help!

Learn More

We offer various brush head sizes to ensure a comfortable and effective fit. Most often, the sizing is straightforward, letting you select the brush head size that's indicated in the name, e.g. Adult Small (Women) which is the best fit for most, though not all, women.

How do the Different Sizes Measure?

The width (how wide the brush is) and depth (how far back the brush extends to the back of your mouth) are measured in millimeters and converted to inches below for easy reference. Here’s a quick overview:

Kid's Sizes

  • Kids (Ages 3–5): 38mm deep x 56mm wide (1.49" x 2.20")
  • Kids (Ages 6–8): 43mm deep x 65mm wide (1.69" x 2.56")
  • Kids (Ages 9–12): 49mm deep x 75mm wide (1.93" x 2.95")

Adult's Sizes

  • Small (Women’s Size): 49mm deep x 75mm wide (1.93" x 2.95")
  • Regular (Men’s Size): 55mm deep x 77mm wide (2.17" x 3.03")
  • XL (Larger Fit): 59mm deep x 77mm wide (2.32" x 3.03")

For Kids

All kids and all mouths are different and develop at different speeds, so sometimes it's wise to size down, particularly for kids that fall "between sizes," e.g. a 6-year-old child might find the 3-5 brush head size a better fit. 

Review the images below to ensure you select the optimal choice for your kiddo depending on their mouth's current developmental stage.

 

 

Not a Good Fit?

If you already have a brush head and realize the size isn’t right, we’re happy to exchange it, letting you try a size up or down at no additional cost. Use our Problem Report Form to request a new size at no cost. Make sure to have your order details ready (so your past purchase can be verified), and our team will review and follow up within 24 hours regarding your new brush head request.

The Size for Kids 3-5 Too Big!

If your kid is 3 years or older, and the size for kids 3-5 is still too large, we recommend trying a single-sided brush head. The width and depth will be the same, but the brush won't be as bulky seeing as there's only one "track." The caveat is that the brush needs to be flipped over once since you will effectively brush one row of teeth at a time. Just reach out if you want to try a single-sided brush head!

Need More Assistance?

If you're unsure about sizing and want to consult a team member before deciding, send us a message at [email protected]. We are here to help you get the best possible experience with your new brush!

Learn More

GumDefend Bristles™ is autobrush's innovative technology featured in our new and improved double-sided nylon brush head. This fourth row of silicone bristles is specifically designed to enhance gum health by stimulating the gums, increasing blood circulation, and promoting healthier tissues.

How Does GumDefend Bristles™ Work?

  • Fourth Row of Silicone Bristles
    GumDefend Bristles™ adds an extra row of soft silicone bristles that extend beyond the nylon bristles. These silicone bristles gently massage your gums as you brush, providing additional stimulation that traditional toothbrushes might miss.
  • Enhanced Gum Stimulation
    The gentle massaging action helps increase blood flow to your gum tissues, which can aid in promoting healthier gums and reducing the risk of gum-related issues.

Benefits of GumDefend Bristles™

  • Improved Gum Health
    Regular gum stimulation can help prevent gingivitis and other gum diseases by keeping your gum tissues healthy.
  • Comfortable Brushing Experience
    The soft silicone bristles are gentle on sensitive gums, making your brushing experience more comfortable and enjoyable.
  • Comprehensive Oral Care
    By combining effective plaque removal from the nylon bristles with gum stimulation by GumDefend Bristles™, your autobrush provides a holistic approach to oral health.

Learn More

To learn more about the development of our brush heads and the introduction of GumDefend Bristles™, visit our blog post on The Evolution of autobrush Brush Heads.

Have Questions?

We're dedicated to providing innovative solutions that enhance your oral care routine. Experience the benefits of GumDefend Bristles™ with your autobrush and take a confident step towards better gum health!

When you or your child contracts strep throat or any contagious oral infection, proper toothbrush hygiene becomes essential. Discard your brush head immediately and use a new one only after complete recovery. We recommend using a manual brush until the infection clears, and then return to autobrush.

Bacteria can survive on bristles despite rinsing, potentially causing reinfection during recovery.

Get Rid of Your Brush Head Right Away 🚮

  • Remove & Discard
    Detach the used brush head and throw it out a.s.a.p!
  • Sanitize the Handle
    Wipe the autobrush handle with a disinfecting wipe or mild soap and water, then let it dry completely.

Switch to a Manual Toothbrush During Illness ♻️

While autobrush provides superior cleaning, switching to a manual toothbrush during illness is more economical, especially for multi-person households.

  • Use a standard disposable toothbrush for the duration of the illness.
  • Once everyone is symptom-free and your doctor gives the all-clear, move back to autobrush with a fresh head.

Contact Us for Replacement Support 🫂

Once you’re healthy again, contact us using any of the options provided here. 

  • Have your order details handy and let us know you've needed to throw out your brush head(s) due to illness.
  • We’ll review your situation and let you know if we can offer a complimentary or discounted replacement head.

Prevention Tip 💡

Because kids (and germs) are unpredictable, consider keeping an extra brush head in the bathroom drawer. That way, you can swap it out immediately if illness strikes again.

Although autobrush is recommended for children aged 3 and older, some parents have successfully introduced it to toddlers under 3. The key is close supervision, a gradual introduction, and plenty of positive reinforcement. Here are a few tips for making the transition both fun and effective:

Make It an Adventure

Present the autobrush as something exciting to explore—like a new toy. Let your child handle and interact with it on their own time. This familiarity can transform initial skepticism into curiosity and enthusiasm.

Enthusiasm Is Contagious

Share your excitement about the autobrush, but don’t rush. If your kiddo seems uncertain, scared or has a negative reaction, stay patient and reassure them. Let them know they can take their time to get comfortable. The most valuable thing you can do is let them explore without pressuring them to do anything special.

Spark Interest Through Examples

Kids often learn by watching others. Show them simple videos of other kids using autobrush, or model it yourself if you have one. Seeing peers and trusted family members enjoy their brushing routine can inspire your child to give it a try.

Patience, Praise, and Small Rewards

Every child learns at their own pace. Celebrate little victories—like even a few seconds of brushing, or just inserting the brush in the mouth—with praise or a fun sticker. Consistent encouragement and small rewards can make brushing feel like an exciting daily activity.

Why Start Before Age 3?

  • Early Familiarity
    It'll let your kid get used to the look and feel of an electric toothbrush, which will make future brushing routines smoother.

  • Positive Associations
    Introducing brushing as a fun routine early on helps form healthy habits that last a lifetime. By learning that brushing is fun and rewarding, they'll easily adopt it and maintain the habit on their own as they grow older.

⛑️ Safety and Supervision ⛑️

If you decide to let your young one under 3 try autobrush, always supervise and guide their brushing. Keep it gentle, avoid any high-pressure contact with sensitive gums, and encourage short, playful sessions.

A Gentle Start for a Lifelong Habit

By turning brushing into a game and providing patient support, you set the stage for a positive, lasting relationship with oral hygiene. No matter the age, a little encouragement and enthusiasm can go a long way toward building healthy teeth and confident smiles.

For more guidance or personalized tips, feel free to reach out to our team at [email protected]. We’re here to help make your child’s dental care experience as fun and stress-free as possible!

Of course! If the brush head you received feels too large or too small, here’s what you need to know:

  • All Brush Heads Are Interchangeable
    You can pair a Kids-size brush head with an Adult autobrush body and vice versa, so you have plenty of options to find the perfect fit.

  • Need a Different Size?
    If you think you received or purchased the wrong size—or if you simply feel that the fit could be better, just you can submit our quick and convenient Problem Report Form.

    • Be prepared with your order number (so your past purchase can be verified), and your preferred brush head size. Our customer care team will review your request within 24 hours and let you know via email if it's been approved, or if they need more information to proceed.

We want you to have a comfortable and effective brushing experience—and we can't make that happen for you unless we know something isn't right. Reach out anytime!

Keeping your autobrush in top shape is essential for maintaining a healthy and bright smile. To ensure your brush remains effective, we recommend replacing the nylon brush head every 2 months. Here’s why and how to know when it’s time for a new one.

Why Replace Your autobrush Head Sooner?

Unique U-Shaped Design:
The autobrush’s u-shaped design cleans all surfaces of your teeth at once, making it more efficient than traditional toothbrushes. However, this thorough cleaning means the brush head experiences more wear and tear, necessitating more frequent replacements to maintain optimal performance.

Signs It’s Time to Replace Your Brush Head

  1. Frayed Bristles
    Over time, normal use and occasional bites can cause the bristles to fray. Frayed bristles are less effective at removing plaque and can irritate your gums. If you notice any fraying, it’s time for a new brush head.

  2. Fuzzy Feeling on Teeth
    After brushing, your teeth should feel smooth and clean. A fuzzy sensation indicates that bacteria or plaque may still be present, meaning your brush head isn’t cleaning as effectively as it should.

  3. Persistent Bad Breath
    Unpleasant or sour breath after brushing can be a sign that your toothbrush is harboring harmful bacteria. Replacing your brush head can help eliminate this issue and keep your breath fresh.

Maintaining Your autobrush for Optimal Performance

To get the most out of your autobrush Sonic Pro and extend the life of your brush head, follow these simple tips:

  • Regular Replacement:
    Stick to the 2-month replacement schedule to ensure your brush head remains effective.

  • Proper Cleaning:
    Rinse the brush head thoroughly after each use to remove toothpaste and debris.

  • Dry Storage:
    Store your autobrush in a dry place to prevent bacterial growth and keep the bristles in good condition.

  • Avoid Rough Handling:
    Handle your brush head gently to prevent unnecessary wear and tear.

By following these guidelines, you’ll ensure that your autobrush continues to provide a thorough and effective clean, keeping your teeth and gums healthy. If you have any questions or need assistance with replacements, feel free to contact us at [email protected]. We’re here to support you in maintaining a bright and healthy smile!

Learn More

  1. How Do I Clean My Nylon Brush Head?
  2. What Are Some of the Benefits of Your Subscriptions?
  3. My Brush Head Is Too Large or Too Small—Can I Get a New One?

At autobrush, we're committed to making your oral care routine as effective and convenient as possible. You might have noticed that some of the bristles on your autobrush are blue. Wondering why? Here's the scoop!

Built-In Replacement Indicator

The blue bristles serve as a helpful visual reminder for when it's time to replace your brush head. As you use your autobrush, the blue color will gradually fade. When the blue bristles become light or colorless, it's a sign that your brush head is worn out and needs replacing. This takes around 2 months to occur.

Don't worry—the blue dye used in the bristles is completely safe and will not stain your teeth. It's specifically designed for dental use and meets all safety standards.

Keep Your Smile Healthy

Using a worn-out brush head can reduce the effectiveness of your brushing and may affect your oral health. By paying attention to the blue bristles, you can maintain optimal brushing performance and keep your smile bright and healthy.

Learn More

Have Questions?

 

We're here to help you achieve the best oral care possible with autobrush. Happy brushing!

At autobrush, we're committed to giving you the best brushing experience possible. That's why our brush heads feature a unique 4th row made of silicone bristles, called GumDefend™️.

Gentle Gum Stimulation

Silicone bristles are softer and less abrasive than nylon, making them perfect for massaging your gums (but ineffective at cleaning teeth, which is why the rest of the brush head uses nylon bristles.) This gentle stimulation by the 4th row of silicone promotes healthier gum tissue and can help prevent gum issues like gingivitis.

Enhanced Cleaning Along the Gumline

While the nylon bristles effectively remove plaque from the surfaces of your teeth, the silicone bristles extend just a bit further to reach along the gumline. This ensures a more comprehensive clean where it matters most.

Ideal for Sensitive Gums

If you have sensitive gums, you'll appreciate the softness of silicone bristles. They provide a comfortable brushing experience without compromising on cleanliness.

 

Want to know more about how our brush heads are designed? Check out our article on how the brush heads have evolved to what autobrush is offering today.

Cleaning your nylon brush head is super simple. Have a look at these quick videos that explain how to clean your nylon brush head:

 

Learn More

The blue LED light in autobrush Sonic Pro is designed to work hand-in-hand with our whitening gel, which contains an ingredient called carbamide peroxide at a 16% concentration. The blue light is an extra boost that helps the gel do its job faster and more effectively. Using our blue light along with the whitening gel can give you quicker, more noticeable results, all while staying gentle on your teeth.

Blue Light = A Whitening Boost

  • The blue color prompts the whitening gel to work harder, helping it break down stains on your teeth more efficiently. While it speeds things up, the light is gentle enough not to harm tooth enamel or gums.
  • The shade of blue used is in a range known to boost whitening effects (about 470 nm). This helps break down surface stains and brighten your smile more effectively.
💡 Studies, such as the one found here, suggest that blue light catalyzes the reaction between peroxides and discolored molecules in your enamel.

 

Carbamide Peroxide (16%)

This ingredient targets the discolored molecules on your teeth, lifting them away so your smile appears brighter. Even though it’s powerful enough to remove stains, it’s designed to be safe for your teeth when used as directed. Read more here: How to Use the autobrush Whitening Pen & Tray

Questions?

If you have any questions about our blue light technology or the whitening process, feel free to reach out at [email protected]. We’re here to help you achieve a brighter smile!

The autobrush Sonic Pro Total Package comes with a whitening tray and whitening pen, though these accessories can be purchased separately, too. The pen and tray are used with the blue light setting on the autobrush, which activates the agents in the whitening pen formula.

To ensure you achieve the optimal results from your whitening sessions, simply follow the instructions below:

Apply the Gel

  • Twist the whitening pen to dispense a small amount of gel onto the brush applicator.
  • Carefully coat your teeth by brushing the gel solution across all surfaces.

Install the Whitening Tray

Activate the Blue Light

Read about why the blue light matters in this article: What Does the Blue Light on autobrush Do?

  • Press the light button until you reach the blue light setting.
  • Hold Down on the light button to start your 10-minute whitening session.

Wait Before Eating or Drinking

  • After your session, allow a few minutes before consuming food or beverages to help the gel settle and enhance the whitening effect.

Helpful Tips

  • Use Regularly, But Responsibly. Consistency is key. Follow instructions carefully to avoid sensitivity or gum irritation.
  • Combine with Good Oral Care. Maintain daily brushing, flossing, and regular dental check-ups for the best results.
  • Monitor Sensitivity. If you notice increased sensitivity in your teeth or gums, consider cutting back on session frequency or consult a dental professional.

🚚 Shipping & Tracking

Our warehouses are strategically located in Moreno Valley, California, and Bethlehem, Pennsylvania. These locations enable us to process and ship orders to customers across the United States (and internationally!), ensuring you receive your autobrush products as quickly as possible.

At autobrush, we strive to get your orders to you as quickly as possible. Here's what you need to know about our shipping times:

Shipping Schedule

  • Days We Ship: Orders are typically processed and shipped Monday through Friday.
  • Saturday Deliveries: While we aim to meet all delivery expectations, we cannot guarantee Saturday arrivals, even with express shipping options.
  • Order Confirmation: You'll receive an email with a tracking link once your order is dispatched. Please allow up to 48 hours for the tracking information to update.

Handling Delays

  • Carrier Delays: Occasionally, factors beyond our control may affect delivery times. While we're not responsible for delays once the package is with the carrier, we partner with reliable shipping services to minimize these issues.
  • Backorders: If an item you've ordered is out of stock, we'll notify you within 24 hours and provide options on how to proceed.

Understanding Shipping Methods

  • Shipping Options: We offer various shipping methods to suit your needs. To learn more about each option and estimated delivery times, please visit our Shipping Estimates page.

Learn More

We're Here to Help

Thank you for choosing autobrush. We're committed to making your experience smooth from order placement to delivery.

If you have any questions or need assistance, our customer support team is just an email away at [email protected].

We're thrilled that you love our autobrush products! Occasionally, our most popular colors and designs sell out faster than we can restock, leading to temporary backorders. If you've ordered an item that's currently out of stock, don't worry—we have options to ensure you get your autobrush as soon as possible.

Option 1: Wait for Restock

  • Stay Updated: If you're interested in an out-of-stock item, click the "Notify Me" button on the product page. You'll receive an alert the moment it's back in stock.
  • Pre-Sale Orders: For items available on pre-sale, we'll highlight this on the product page along with the estimated shipping date, so you know exactly when to expect your order.
  • Order Holds: If your order includes a backordered item, we'll hold the entire order until everything is ready to ship.

Option 2: Swap for an In-Stock Item

  • Swap & Ship: If you don't want to wait for the backordered item, you can swap it for a product that's currently in stock. This way, we'll get your order shipped to you as soon as possible.
  • How to Request a Swap: Simply email us at [email protected] with your order number and the details of the in-stock item you'd like instead. Our customer support team will handle the rest.

Option 3: Split an Order

  • Get what's available, now: Splitting an order means we'll send you what we can as soon as possible, and ship the rest when it's back in stock. 
  • How to Request a Split Shipment: Simply email us at [email protected] with your order number, and we'll see whether splitting your shipment is a good option.

Note that sometimes we don't recommend split shipping if the item on backorder is the functional piece of the total, such as the brush body itself. However, swaps and simply waiting are usually reliable options!

Learn More

We're Here to Help

We understand that waiting isn't fun, especially when you're excited about your new autobrush. Your satisfaction is our priority, and we're committed to making your experience seamless.

If you have any questions or need assistance with your order, reach out to us at [email protected].

We understand how frustrating it can be when your package doesn't reach you as expected. At autobrush, we want all your orders to arrive promptly and safely.

However, there are several reasons why a package might be returned to the sender. Here's what you need to know:

Common Reasons for Package Returns

  • Failed Delivery Attempts
    Multiple unsuccessful attempts to deliver your package can result in it being sent back to us.

  • Incorrect or Incomplete Address
    An incomplete, unverified, or incorrect address makes it difficult for carriers to deliver your package.

  • Difficult Address Format
    Addresses that are hard to recognize or improperly formatted may lead to delivery issues.

  • Package Damage in Transit
    If a package is damaged during shipping, carriers might return it to the sender for further action.

  • Recipient Refusal
    If the recipient refuses the package upon delivery, it will be returned to us.

  • Outstanding Fees
    Unpaid fees or taxes associated with the delivery can cause the package to be sent back.

What to Do If Your Package Is Returned

If you notice that your package is being returned to sender, the first thing you should do is reach out to [email protected] with your order number and the correct shipping address. The sooner you contact us, the better our chance of updating your address before the package is sent back. Additionally:

  • Double-check the shipping information you provided to ensure it's accurate and complete.
  • Keep an eye on your inbox for any updates or requests for additional information from our Customer Experience team.

If Your Package Has Already Been Returned

In case your package is already on its way back to us, don't worry! Here are your options:

  1. Reship to Correct Address
    Once we receive the returned package, we can resend it to your updated address at no extra cost.

  2. Request a Refund
    If you prefer, we can process a full refund once the returned package is received.

  3. Adjust Shipping with the Carrier
    Sometimes, you can request a change of address directly with the carrier using your tracking number. Visit the carrier's website or contact their customer service for assistance.

Prevent Future Delivery Issues

To help ensure your packages arrive without any hiccups, make sure your shipping address includes all necessary details, such as apartment numbers or special delivery instructions. We also propose that you keep the carrier informed in case you are planning to travel or won't be available to receive the package. 

Learn More

We're Here to Help

Your satisfaction is our priority. If you have any questions or need further assistance regarding your order, please don't hesitate to reach out to us at [email protected].

 

Seeing a “delivered” status when you don’t have your package can be both confusing and frustrating. Besides checking any security camera footage around your residence, here are a few steps you can take to locate your order and understand what to do next:

Verify the Delivery Details

The most common reason for a parcel not reaching you is either due to having an outdated tracking link or having made a mistake when entering the shipping address. Thus:

  • Double-Check the Address. Make sure the shipping address you provided for your order is accurate.
  • Examine the Tracking Info. Sometimes, the carrier includes specific notes about where the package was placed.

Check Around Your Residence

Sometimes, the package is hiding just under our noses!

  • Look in Common Spots. Couriers may leave packages on porches, in garages, or in hidden corners for safety.
  • Ask Neighbors or Household Members. Someone else could have retrieved your package for you, or the carrier might have knocked on the wrong door.

Wait a Little Longer

In some cases, packages are prematurely marked as “delivered” and arrive within 24–48 hours afterward.

Contact the Delivery Carrier

Reach out to the carrier directly using the information on your tracking page. They may provide further details or investigate potential delivery errors.

Reach Out to our Customer Support

If your package remains missing after trying the steps above, email us at
[email protected] with your order and tracking details. We’ll work with you to resolve the issue.

Need More Assistance?

If you’ve tried everything and still can’t track down your order, please let us know. We’re committed to ensuring you have a smooth and positive experience with autobrush.

It’s not unusual for package tracking to pause or stop updating at various points. Common reasons include:

  • Package Delayed in Transit
  • Held at a Checkpoint (e.g., Customs)
  • Carrier Not Scanning at Each Checkpoint (the package is still moving even if updates aren’t visible)

When to Wait

If your package is still within the expected delivery timeframe shown at checkout or on our website, please wait until the end of that window. Tracking often resumes once the carrier processes the package at its next checkpoint.

When to Act

If the delivery window has passed and your package hasn’t arrived or shown any new tracking updates, call or visit the carrier’s website. They might be able to provide more details about where your package is.

If the carrier cannot locate your package or offer additional information, email us at [email protected] with your order details. We’ll do our best to help you track it down or find a suitable resolution.

We know you’re excited to receive your autobrush order, and we’re here to support you through any delivery challenges. If you have questions or need further assistance, don’t hesitate to get in touch.

Seeing an "invalid" message when you check your tracking can be frustrating, but it’s often a temporary issue. Here are a few common reasons why your tracking number might appear invalid and what you can do about it:

Possible Reasons

  1. Processing Delay
    After your order ships, it may take up to 48 hours for the carrier to activate your tracking number. This initial scan happens once the package is en route.

  2. Typos
    Double-check for any typos in the tracking number—one wrong digit or letter can result in an invalid message.

  3. Carrier System Updates
    Carriers occasionally perform system maintenance or updates, which can temporarily affect tracking information.

What You Can Do

  • Wait It Out. If you just received your tracking number, give it some time (up to 48 hours) to show accurate details.
  • Verify the Number. Recheck the digits and avoid adding extra spaces or characters.
  • Check Carrier’s Website. Look up the tracking number directly on the carrier’s official site in case third-party sites are delayed or not updated. (E.g. go to the UPS website instead of a website like 17Track to search for your order number.)
  • Contact autobrush Support. Still having issues? Shoot us an email at [email protected] with your order number, and we’ll help clarify the status.
  • Reach Out to the Carrier. If the number is confirmed correct but remains invalid, the carrier can provide more specific information about any potential delays or system issues.

We’re Here to Help
If you have any questions or concerns about your tracking, don’t hesitate to reach out. We’re committed to ensuring your autobrush experience is as smooth as possible!


We understand how exciting it is to await your autobrush order, and tracking updates are an important part of that process. If you haven’t received your tracking email yet, here are some common reasons—and what you can do to get those updates on time.

Order Processing Time

Your order may still be in its processing stage. We work hard to prepare and ship orders as quickly as possible, but during busy periods or for items with special shipping considerations, this may take longer than usual.

Presale Orders

If you purchased a presale item, your tracking information will only become available once the product is restocked and ready to ship. For more details, visit: I Ordered an Item That Is Out of Stock—What Are My Options?

The Email is in Your Spam or Junk Mail Folder

Emails containing tracking details sometimes end up in spam or junk folders. If you’re missing our messages, a quick look there can be helpful. 

There's a Typo in Your Email Address

Sometimes an incorrect email address is entered at checkout, meaning emails such as your order confirmation email and tracking information email won't reach you. If you suspect this may have happened, reach out to us with your order number and the correct email address so we can update your information.

What You Can Do

Processing times may vary, especially during high-demand periods. Sometimes, staying patient is the best course of action.

But, if you’ve waited a reasonable time, checked your spam folder, verified your email address, and considered presale delays but still haven’t received tracking details, email us at [email protected]. We’re here to help!

Our goal is to make your shopping experience with autobrush as smooth as possible. If you have any questions or need additional help, please don’t hesitate to contact us. We appreciate your patience and look forward to delivering your autobrush order soon!

A “Clearance Event” on your tracking status indicates that your package is undergoing customs clearance in the destination country. During this process, local authorities review the contents of your shipment to ensure they comply with import regulations and assess any applicable duties or taxes.

Why Does It Happen?

Every country has specific rules for imported goods. Customs officials verify that your package meets these standards, determine if duties or taxes are due, and confirm the documentation is in order.

What Should You Expect?

Possible Delays

While many packages clear customs quickly, some may take longer based on the item’s contents, paperwork, or the pace of the local customs office.

Needing to Supply More Information

Customs may ask for extra details about the shipment. If so, you will be contacted to provide the necessary information.

How Can You Help?

  • Stay Alert. Keep an eye on your tracking updates or any communication asking for additional details.
  • Respond Quickly. If more information is requested, a prompt response can help speed up the clearance process.

Need Assistance?

If your tracking remains on “Clearance Event” for an extended period or you have concerns about the process, we’re here to help. Contact us at [email protected], and we’ll do our best to assist or coordinate with the carrier on your behalf.

Learn More

We understand how disappointing it can be when your package doesn’t show up on time. At autobrush, we’re committed to helping you locate your order and get it delivered as soon as possible. If you’re experiencing a delay, here’s what you can do:

Troubleshooting Your Order

Delivery Information Incorrect

Review your shipping confirmation email to ensure the shipping address is entered correctly. Mistakes or typos can lead to unexpected delays! Read more: My Package Was Delivered to the Wrong Address, Help!

Missed Delivery Notice

Carriers sometimes leave notices of attempted delivery if no one is available to receive the package. Check your mailbox or entrance for any such messages.

Placed Around Your Property

Occasionally, carriers place packages in spots that aren’t immediately obvious—like a back porch, garage, or even with a neighbor.

Misread Tracking

Use the tracking number from your shipping confirmation to see the latest updates. You may discover the package is simply delayed in transit, or have had a tracking update that you missed.

Contact Us

If you’ve tried the above steps and still can’t locate your order, please reach out to us at [email protected]. We’ll investigate the delay, coordinate with the carrier, and work to get your package delivered as soon as possible.

You can also contact the carrier. In some cases, speaking directly with the carrier using your tracking number can shed more light on the situation.

If your package is still en route and the estimated delivery window on our website hasn’t passed, we appreciate your patience. Sometimes, unforeseen delays can occur, but rest assured your order is on its way 🚚💨

If you have any questions or need assistance in the meantime, please reach out to our Customer Support team at [email protected]. We’re here to help!

Having your order show up at the wrong location can be frustrating, but there are steps you can take to resolve the issue:

If the Shipping Address Provided Is Incorrect

Please reach out to our support team at [email protected]. We’ll discuss the best approach to help locate or reship your package. You may also want to contact the carrier for further details, although most carriers can’t retrieve a package once it has been delivered.

If the Correct Address Was Provided

If the carrier delivered your package to the wrong address despite the correct information, contact them directly. In some cases, they can send someone to pick up the package and ensure it gets to the right destination.

Regardless of the situation, prompt action is important. If you need additional guidance or have any questions, please let us know—we're here to get this sorted for you!

Learn More

Yes, if you're ordering from outside the United States, you may be responsible for paying customs duties, taxes, or import fees when your package arrives in your country. These charges are imposed by your local customs agency and are thus out of our control.

What You Need to Know

  • Any customs or import duties are charged once the package reaches its destination country and must be paid by the recipient.

  • Customs policies and import taxes vary widely around the world. We recommend checking with your local customs office for specific information.

  • Customs clearance procedures can sometimes cause delays beyond our original delivery estimates.

What You Should Do

  • Contact Local Customs
    We suggest you reach out to your country's customs agency or visit their official website to get information on potential fees and import regulations.

  • Be Prepared for Additional Costs
    Understanding these fees ahead of time can help you avoid unexpected charges upon delivery.

We're Here to Help

If you have any questions or need assistance, email us any time at [email protected]

Note: International customers are responsible for complying with all laws and regulations of the destination country. autobrush is not responsible for any customs and duties charges.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open.

 Here's what you need to know:

Delivery Without Signature

  • Standard Practice
    Most packages are delivered directly to your mailbox or left at your front door without the need for a signature.
  • Courier's Discretion
    The delivery courier will assess whether it's safe to leave the package unattended. Factors like location, weather, and visibility from the street may influence their decision.

When a Signature May Be Required

  • Safety Concerns
    If the courier deems it unsafe to leave the package unattended—for example, in high-traffic areas or if there's a risk of theft—they may require a signature.
  • Alternate Arrangements
    In cases where the delivery instructions are different from what the courier encounters at the time of delivery, the courier may:
    • Keep the package at a local post office or delivery facility for you to pick up.
    • Attempt to deliver the package at another time when someone is available to receive it.

Our Recommendation

To ensure a smooth delivery, provide a secure shipping address, such as:

  • Your Home Address: While this is an obvious chose for most, we recommend you double and triple check the address before you order to ensure the courier is confident that you are the intended recipient.
  • A Work Address: If permitted, have the package delivered to your workplace.
  • Friend or Neighbor's Address: Ship to someone you trust who can receive the package on your behalf.

Learn More

Yes, you can receive tracking updates via text message! After completing your order, you'll be directed to a confirmation page where you'll have the option to opt-in for text notifications. We highly recommend opting in to stay up-to-date on your package's status and know exactly when to expect delivery.

How to Opt-In for Text Updates

It could not be simpler! All you have to do is complete the checkout process and finalize your order. After your order is confirmed, you'll see an option to receive tracking updates via text. Enter your mobile number and confirm your preference.

Stay Informed with Email Updates, Too

In addition to text messages, we also send email notifications at key stages of your order's journey:

  1. Order Shipped 📤 
    We'll let you know when your package has left our warehouse.
  2. In Transit 🚚
    Receive updates as your package makes its way to you.
  3. Delivered 📦
    Get a confirmation when your package has arrived.

Learn More

Absolutely! We’re proud to support members of the military by shipping to Military APO/FPO/DPO addresses. Please note that while we process your order quickly, final delivery can take a bit longer due to military mail procedures.

How Shipping Works

Mail Carried by USPS

All military orders are shipped via USPS to a military base. From there, the military is responsible for delivering the package to your final destination.

Delivery Times

Expect delivery to take around 15–20 business days. Times may vary based on your specific location.

How to Enter a Military Address

At checkout, select "United States" as the country. When reaching the State selection, choose one of the following:

  • Armed Forces America
  • Armed Forces Europe
  • Armed Forces Pacific

Use the ZIP code provided for your APO/FPO/DPO address. Double and tripe-check it’s correct to avoid delays.

Need More Information?

  • Military Mail Guidelines
    For more details on how USPS handles military mail, please visit this website.

We’re Here to Help

If you have any questions about placing an order with a military address or need assistance during checkout, feel free to reach out to our support team at [email protected]. We appreciate your service and look forward to getting your autobrush products to you!

If your tracking details show that your order was delivered but you haven't received it, we're here to assist you in locating your package. Here's what we recommend:

Check with the Carrier

  • Contact the Delivery Service. Sometimes, carriers can provide additional information that isn't available through online tracking. Reach out to them using the contact details found on their official website or within your tracking information.
  • Ask About Delivery Details. Inquire if the package was left in a specific location or with a neighbor.

Look Around Your Property

  • Secure Locations. Check around your home for any safe spots where the carrier might have left the package, such as behind planters, under doormats, or in a garage.
  • Neighbors and Building Managers. Sometimes packages are mistakenly delivered to nearby addresses or held by building management. It may be helpful to ask if they've received your package.

Wait a Little Longer

  • Possible Delays. Occasionally, carriers mark packages as delivered shortly before actual delivery or simply by accident. Please allow until the end of the day or the next business day.

Contact Us

  • If you've tried the above steps and still can't find your package, please email us at [email protected]. Remember to include your order number and any relevant information to help us assist you promptly.

While we ensure all orders are dispatched with care, the final delivery confirmation from the carrier indicates that responsibility transfers to the recipient. However, we understand that unexpected situations can occur, and we're committed to supporting you in resolving any delivery issues.

We understand the importance of receiving your order at a convenient time, but unfortunately, we cannot instruct carriers to deliver packages at a specific hour. If you’re concerned about availability:

  • Provide a Secure Address 
    Choose a shipping address where you or someone else will be available to receive the package.
  • Alternative Locations
    Consider using a work address or a trusted friend’s house to ensure safe delivery.

If you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]. We appreciate your understanding.


Yes! We’re proud to ship to most countries around the globe, including:

  • Canada
  • Germany
  • United Kingdom
  • Switzerland
  • Australia
  • European Union Countries
  • APAC Region

Important Note on Customs & Duties

Please be aware that international orders may be subject to customs fees, import taxes, or duties. These charges vary by country and are the responsibility of the recipient.

To learn more, see our article: Do I Have to Pay Taxes, Customs, or Duties on My Order?

Need Assistance?

If you have questions about shipping rates, delivery times, or specific country availability, reach out to us at [email protected]. We’re here to help!

When you check your tracking link, you might see a variety of statuses that indicate where your package is and what’s happening with it. Below are some common terms and their meanings:

StatusMeaning 
Label CreatedThe shipping label has been created and is awaiting its first scan from the carrier.
In TransitThe package is on the move to its next destination.
DeliveredThe package has arrived at the address provided.
Delivery AttemptA delivery was attempted but was not completed for various reasons (e.g., no one was available to receive it).
Clearance Event The package is being processed or held at customs for clearance.
Processing with International CarrierThe package is currently going through international customs procedures.
Address InvalidThe carrier was unable to recognize or verify the shipping address provided.
Package Returned to SenderThe package has been returned to our warehouse and is no longer in transit to the delivery address.
Arrived at Pick Up Point The package has been redirected to a local post office or pickup location, awaiting pickup by the recipient.

 

If you have questions or concerns about your package’s status, feel free to reach out at [email protected]. We’re here to help!

We understand that sometimes you might need to change your shipping address after placing an order. At autobrush, we process orders quickly—often on the same day—so there's a small window to make adjustments before your order ships.

What You Can Do

Contact us as soon as possible to increase the chances of updating your address before the order is dispatched. Send an email to [email protected] with your order number and the correct shipping address.

Tip: Include "Urgent: Shipping Address Update" in the subject line so the team knows to prioritize your request.

If Your Order Has Already Shipped

  • Carrier Assistance: Once the package is with the carrier, you might be able to request an address change directly using your tracking number.
  • Package Returns: If the address is incorrect and undeliverable, the package should return to us. We can then either resend it to your correct address or process a full refund, based on your preference.

We're here to help

Your satisfaction is our priority. If you have any questions or need further assistance, please don't hesitate to reach out to us at [email protected].

We're committed to providing you with the best experience possible with autobrush. Let us know if there's anything we can do to assist you!


We ship orders Monday through Friday (excluding weekends and holidays) from our Pennsylvania and California warehouses. Please consider the following factors when estimating your delivery date:

Order Processing

  • 1 Business Day to Process
    We aim to process all orders within 1 business day, regardless of the shipping option selected.
  • 12 PM EST Cutoff
    • Orders placed by 12 PM EST typically ship the same day.
    • Orders placed after 12 PM EST ship the next business day.
  • Pre-Order Items
    If your order hasn’t shipped after 2 business days, it may be on pre-order. Check the product page for the expected shipping date.

How Do I Know if Something is on Pre-Order?

You can see this on the product page of the item you want to buy. Here is an example of our White Sonic Pro from December 2024.

Screenshot 2024-12-26 at 17.50.21.png

Transit time

Below are the average transit times once your order leaves our warehouse*:

USA4–6 Business Days
Canada6–12 Business Days
Australia9–13 Business Days
UK9–15 Business Days
APAC, EU, Middle East12–18 Business Days

*Actual delivery times may vary based on your location and any carrier delays

Need your order by a certain date?

If you’re still unsure whether your order will arrive in time, please email us at [email protected]. We’re here to help ensure your autobrush delivery goes as smoothly as possible!


🧾 Ordering & Payment

After you make a purchase or subscription payment with autobrush, you may notice the billing descriptor SP-AUTOBRUSH on your bank or credit card statement. This shortcode helps identify that the charge is for your autobrush order or recurring subscription.

Why the Descriptor?

  • It’s a simple way for both you and your bank to see that autobrush is behind the transaction.
  • Using “SP-AUTOBRUSH” reduces confusion about where the charge came from, since our name is right in there!

If you ever have questions about a charge you see on your statement, feel free to reach out to us at [email protected]. We’re here to make your autobrush experience seamless and worry-free!


No credit card? No problem! We offer several payment methods to ensure you can complete your purchase with ease. Here's how you can shop with us without a credit card:

Accepted Payment Methods

  • Debit Cards: We accept Visa, Mastercard, and American Express debit cards.
  • PayPal: Use your bank account or debit card linked to your PayPal account.
  • Amazon Pay: Complete your purchase using the payment methods saved in your Amazon account.
  • Shop Pay (US): A secure payment option that allows you to save your information for faster checkouts in the future.

Using PayPal Without a Credit Card

If you prefer PayPal, you can easily use it without a credit card by linking your debit card or bank account. Here's how:

  1. Sign Up for a Free PayPal Personal Account

  2. Add Your Debit Card or Bank Account from the Wallet menu

  3. Verify Your Information, complying with PayPal's safety procedures

  4. Return to autobrush and select PayPal during checkout

Using Amazon Pay

If you have an Amazon account with a saved debit card or bank account, you can use Amazon Pay:

  1. Select Amazon Pay at Checkout

  2. Log In to Your Amazon Account

  3. Complete Your Purchase

Using Shop Pay

Shop Pay provides a quick and secure way to checkout:

  1. Choose Shop Pay at Checkout

  2. Enter Your Payment Information if it's your first time using Shop Pay

  3. Save Your Information (Optional) for faster checkout next time

Need Assistance?

If you have questions or need help with the payment process, reach out to [email protected]. Our team is ready to assist!

Are autobrush Products Eligible for FSA/HSA?

Flexible Spending Account (FSA) and Health Savings Account (HSA) offered by your employer or insurance policy can cover a broad range of medical expenses. However, items such as toothbrushes, including autobrush, usually don’t qualify for reimbursement unless they are prescribed for a specific medical condition. Because autobrush is classified as a general consumer product, it typically isn’t eligible for FSA or HSA spending.

Why the Limitation?

  • Medical Necessity: FSAs and HSAs require a direct medical purpose or prescription for an expense to qualify. Standard toothbrushes, even those with innovative features, are considered everyday personal care items rather than medically necessary devices.
  • IRS Guidelines: The rules set by the IRS generally categorize toothbrushes under personal hygiene products, thus excluding them from FSA/HSA coverage.

What If I Have a Special Prescription?

In rare cases where a dentist provides a formal prescription detailing why a u-shaped toothbrush like autobrush is required for a specific medical treatment, you could inquire with your FSA or HSA provider. However, please note that most general consumer brushes—including autobrush—don’t meet the criteria without such documentation.

If you have questions about what qualifies under your FSA or HSA plan, it’s best to consult your plan provider or a tax professional. Each provider may have slightly different policies and requirements.

We hope this clarifies the difference between FSA and HSA accounts and why autobrush purchases aren’t covered. If you have any further questions, feel free to reach out to us at [email protected]. We’re here to help!


At autobrush, we pride ourselves on processing and shipping orders as quickly as possible to get your products to you promptly. Because of this rapid fulfillment process, we're most often unable to add items to an existing order once it's been placed.

Need Assistance? 

If you have any questions or need help reviewing whether there is a chance to make changes before your order begins to process, feel free to contact us at [email protected].

We appreciate your understanding and are here to help with any concerns you may have.

Learn More

We aim to make your shopping experience seamless and secure, but sometimes, payments will fail at inopportune moments. If you're facing issues with your payment not going through, here are some common reasons why this might happen and how you can resolve them:

Common Payment Issues and Solutions

Problem

Description

Solution

Incorrect payment detailsMistyped credit card numbers, expiry dates, or CVV codes are among the top reasons payments don’t go through.Simply double-check your details before submitting your order. Ensure all information is current and matches what's on your card.
Insufficient FundsTransactions will fail if there are not enough funds in your account to cover the purchase.Top up your account balance or consider using a different payment method.
Bank or Card Issuer DeclinesSometimes, your bank or card issuer might block a transaction for security reasons or due to suspicious activity.Contact your bank or card issuer for more information about the declined transaction. You may need to authorize the purchase before trying again.
Browser IssuesOutdated browsers or cache problems can interfere with the checkout process.Update your browser to the latest version, clear your cache, or try using a different browser or incognito window.
Payment Gateway LimitationsWe support numerous payment gateways, but not all are available globally. Your current location might restrict certain payment methods.Check if your preferred payment method is supported in your region. We accept major credit cards and payment methods, but availability can vary.
Payment Gateway OutagesOn rare occasions, the payment gateway itself might experience an outage, preventing transaction processing.Wait a few moments and try your transaction again. If the issue persists, consider using an alternative payment method.

How We Can Help

If you've tried these solutions and still face issues with your payment, our customer support team is here to assist. You can reach us at [email protected] with details surrounding the error you are experiencing, and we'll work diligently to find a resolution. Note that the Customer Experience team will never request any sensitive payment information from you!

We’re continuously working to enhance our store’s functionality and security, ensuring you have a positive shopping experience. We appreciate your patience and are committed to supporting you throughout your purchase process.


Yes, if you live in certain states within the United States, taxes will be applied to your order. These taxes are mandated by local and state governments. autobrush does not benefit from these taxes; the collected amounts are remitted directly to the respective states.

When shopping at our website, the taxes are calculated and paid during checkout, based on your shipping address.

For your convenience, here is a table listing the states where sales tax is applied and the corresponding tax rates*:

State

Tax Rate

Arkansas6.5%
California7.25%
Colorado2.9%
Georgia4%
Illinois6.25%
Indiana7%
Kansas6.5%
Kentucky6%
Louisiana4.45%
Maryland6%
Michigan6%
Nebraska5.5%
Nevada6.85%
New Jersey6.625%
New York4%
North Carolina4.75%
Pennsylvania6%
Texas6.25%
Utah4.85%
Virginia4.3%
Washington6.5%
Wisconsin5%

* The tax rates listed are subject to change according to state regulations.


Shop Pay is a secure payment option that allows you to split your autobrush purchase into four equal, interest-free payments. This means you can enjoy the benefits of autobrush without paying the full amount upfront. 

With Shop Pay, getting your autobrush is easier and more flexible than ever. Choose Shop Pay at checkout to take advantage of this convenient payment option.

Why Use Shop Pay?

  • It's Budget-Friendly 💵
    Spread out your payments over time, making it easier on your wallet.
  • It's Interest-Free 💳
    No additional fees or interest charges—just divide your total purchase by four.
  • It's Convenient 👨🏻‍💻
    Automatic payments every two weeks keep things simple.

How It Works

  1. When you're ready to purchase, choose Shop Pay as your payment method.
  2. Enter your name, address, date of birth, US mobile number, and a US debit or credit card.
  3. Pay 25% of the total purchase price at checkout.
  4. The remaining three payments will be automatically charged to your card every two weeks.

Important Details

  • Eligibility: Available to anyone with a US debit or credit card.
  • Order Approval: Most items in our autobrush store are eligible. However, not every order is approved by Shop Pay.
  • Sufficient Funds Required: Ensure you have at least 25% of the purchase amount available at the time of transaction.

Managing Your Shop Pay Account

  • Check Your Orders: Log in to your Shop Pay account at shop.app to view your purchases and payment schedule.
  • Payment Reminders: Shop Pay will send you notifications via SMS and email before each payment is due.
  • Early Payments: You can pay off your remaining balance anytime through your Shop Pay account.

Returns and Refunds

  • Full Refunds: If you return your order, you'll be refunded the amount you've paid so far, and future scheduled payments will be canceled.
  • Partial Refunds: For partial returns, the refund amount will be applied to your remaining installments starting with the last payment.

Need Assistance with Payments?

If you're having trouble making a payment or need to update your payment information:

  • Contact Shop Pay Support: Visit the Shop Pay Help Center for assistance.
  • Payment Method Updates: Make sure your card information is current and doesn't expire within two months of your purchase.

Learn More

Shop Pay is a fast, secure payment option that simplifies your checkout process and offers the flexibility of installment payments. Here's how to use Shop Pay to complete your autobrush purchase quickly:

Quick Steps to Checkout with Shop Pay

  1. Add Items to Your Cart

  2. Proceed to Checkout

  3. Enter Contact and Shipping Information and continue to shipping

  4. Select Your Shipping Method and continue to payment

  5. Choose Shop Pay at Payment

  6. Complete Your Purchase

    • You'll be redirected to Shop Pay to finalize your payment.
    • Log In: If you have a Shop Pay account, log in for a faster checkout.
    • New Users: If you're new to Shop Pay, you can sign up or continue as a guest.
    • Confirm Payment: Follow the prompts to complete your transaction.

Benefits of Using Shop Pay Installments

Flexible Payments

Split your purchase into four interest-free payments—making it easier on your budget.

Instant Approval Decision

Get a real-time decision at checkout without affecting your credit score.

No Hidden Fees

Transparent terms with no late fees or surprises.

Need Assistance?

If you have questions or need help with the checkout process, reach out to [email protected]. Our team is ready to assist you with any concerns.

Pay Over Time is a convenient way to split your autobrush purchase into four equal bi-weekly payments via Shop Pay: How do Automatic Payments Work with Shop Pay?

In summary, here’s how it works:

  1. Initial Payment
    At checkout, you’ll pay 25% of the total purchase amount up front.

  2. Automatic Bi-Weekly Charges

    • The remaining balance is automatically charged to your card every two weeks, starting from when your order is shipped.
    • No extra invoices or steps—just sit back and enjoy your new purchase!

  3. Email Reminders

    • You’ll receive email notifications with your payment schedule, helping you stay informed about upcoming charges.

If you have any questions or need assistance with Pay Over Time, feel free to reach out to us at [email protected]. We're here to help!

No, Shop Pay doesn’t charge interest when you choose them as a payment option at checkout. However, please note that if your payment is late, you may be subject to a late fee.

For more details or questions, refer to the Shop Pay Help Center or reach out to our team at [email protected].

Learn more about Shop Pay

Shop Pay offers a convenient "Pay Over Time" option allowing you to split your purchase into four equal, interest-free payments. Here's how automatic payments work when you choose this option:

How Pay Over Time Works

Select Shop Pay at Checkout

  • When you're ready to complete your purchase, choose Shop Pay as your payment method.
  • If eligible, select the "Pay Over Time" option to split your total into four equal payments.

Provide Your Payment Details

  • Enter the card details you wish to use for the automatic payments.
  • This card will be used for all scheduled payments.

Automatic Payment Schedule

  • First Payment: Collected at the time of purchase.
  • Subsequent Payments: The remaining three payments are automatically charged to your card every two weeks.

Stay Informed

  • Email Notifications: All scheduled payments are communicated to you via email.
  • Payment Reminders: You'll receive reminders before each payment is due.

Manage Your Payments

  • Access Your Shop Pay Account: Review your purchases and payment schedule by logging in at Shop Pay Login.
  • Payment History: Keep track of all your transactions in one place.

Benefits of Using Shop Pay Installments

  • Interest-Free Payments: Split your purchase into four equal, interest-free payments with no hidden fees.
  • Automatic Deductions: Payments are collected automatically, so you don't have to worry about missing a due date.
  • Budget-Friendly: Manage your expenses by spreading the cost over time.

Eligibility and Requirements

  • The amount to pay must be between $50 and $3,000.
  • You must pass a Credit Check (instant), which does not affect your credit score.
  • Debit and credit cards are accepted. Prepaid cards may not be supported.

Need Assistance?

If you have questions or need help with Shop Pay automatic payments:

Learn More

Not at all! Shop Pay supports payments in several countries, including:

  • United States (excludes U.S. territories, except Puerto Rico)
  • Canada
  • United Kingdom
  • Australia
  • Ireland
  • New Zealand
  • Singapore

If you reside in one of these countries, you can use Shop Pay for eligible purchases. For any questions about using Shop Pay outside the U.S., please visit the Shop Pay Help Center or reach out to our support team at [email protected]. We’re here to help!

Yes, in some cases. When you choose to pay in four interest-free installments, use in-app shopping, or pay later in 30 days, Shop Pay may perform a soft credit check. This type of inquiry won’t affect your credit score or appear on your credit report.

If you have any questions or concerns about the process, feel free to reach out to us at [email protected]. We're here to help!

Learn more about Shop Pay

Absolutely! If you wish to settle your entire order balance ahead of schedule, just follow these steps:

  1. Log In to Your Shop Pay Account

  2. Manage Your Payments

    • Once logged in, select the order you want to pay off and follow the prompts to complete your payment early.

If you have any questions or need additional help, feel free to reach out to us at [email protected]. We're here to support you every step of the way!

Learn more about Shop Pay

If you paid with a card through Shop Pay, any refund will be issued back to your original payment method.

If you haven’t completed all your scheduled payments, the refund will either reduce or fully cancel the remaining statement balance. Once your refund is processed, it typically takes up to 14 days to appear on your account, depending on your financial institution.

If you have any questions or need more information, feel free to reach out to us at [email protected]. We’re here to help!

Refund Process with Shop Pay

Order Cancellation and Refund

Once we cancel your order and issue a refund, Shop Pay will reverse the transaction automatically.

Refunded Payments

All payments made through Shop Pay will be refunded to your original payment method.

Handling Outstanding Payments

  • Full Refund: All outstanding Shop Pay payments will be canceled.
  • Partial Refund: Any remaining balance will be deducted from your final Shop Pay installment.

What to Expect

Refund Timing

Refunds processed through Shop Pay take a few business days to appear on your statement.

Learn more: When Will I Receive My Refund?

Managing Refunds

You can track your refunds by logging into your Shop Pay Account.

Learn More

Additional Resources

We're committed to ensuring you have the best possible experience with autobrush. If there's anything we can do to help, please don't hesitate to contact us!

If you have any questions or need assistance regarding Shop Pay, you can get in touch with their support team by visiting the Shop Pay Help Center.

They’re available to help with any inquiries you may have, such as payment issues, account concerns, or general questions about the Shop Pay service.

If you have questions about something related to autobrush, you can always message us at [email protected].

♻️ Returns & Exchanges

ℹ️  If you live outside of the U.S. or bought your autobrush on Amazon, contact us at [email protected] if you need help with a return or refund request, as Happy Returns is unavailable in these cases.

If you have an unopened or unused autobrush product and wish to return it for a refund, you can use Happy Returns for quick and simple processing. However, please note the additional requirement to contact our support team once your item has reached Happy Returns to finalize your refund. Here’s how to complete the process:

Check Item Eligibility

  • Unopened & Unused
    Only items that remain in their original, sealed packaging and have not been used are eligible for returns via Happy Returns.
  • Return Fee
    A small fee typically applies to cover shipping and logistics costs. This fee may be waived depending on your return reason—reach out to our Customer Care Team if you believe you qualify for a waiver.

Initiate the Return Online

  1. Go to Happy Returns
  2. Enter your order number and zip code
  3. Select the unopened or unused products you’re sending back

Package and Send

  • Follow Instructions
    If a shipping label or QR code is provided, follow the instructions to package and send your item to Happy Returns.
  • Keep the Original Seals if Possible
    Do not open or tamper with the packaging; returns that aren’t in original condition may be denied.

Contact autobrush Support to Finalize the Refund

Even after your items arrive at Happy Returns, you must contact us to complete the refund. Once you receive confirmation that your package has reached Happy Returns:

  1. Reach Out via Live Chat or Email
  2. Provide Order Information
    • Let our support team know your order number and confirm that Happy Returns has received your item.
  3. Manual Review
    • Our team will then review your request and inspect the returned product details. If all is in order, your refund will be approved and processed.

Refund Timeline

  • Processing Time
    Refunds appear on your original payment method within 3–5 business days after we’ve verified the return.
  • Need an Update?
    If you have any questions about your refund status, feel free to reach out!
We know it’s a bit inconvenient to contact us after your item arrives at Happy Returns. However, this extra verification helps ensure we only refund items that are indeed unused and returned in full, protecting both your interests and ours.


Read more

If you have questions at any point in the process, please reach out to us at [email protected]. We appreciate your patience and are here to make the return experience as smooth as possible.


We understand that plans can change, and you might need to cancel an order. At autobrush, we process and ship orders quickly—often on the same day they're placed. Here's how you can cancel your order:

Steps to Cancel Your Order

  1. Act Quickly. Since we try to fulfill orders rapidly, there's often a very short window to cancel before your order is processed and shipped.
  2. Contact Customer Care. Send an email to [email protected] with your order number and request to cancel.
    1. Helpful Tip: Include "Order Cancellation Request" in the subject line for faster processing.
  3. Await Confirmation. Our Customer Experience team will confirm whether your cancellation request was successful.

Important Notes

  • Once Fulfilled, Orders Cannot Be Canceled: If your order has already been processed and shipped, we won't be able to cancel it. In that case, you may consider returning or exchanging your order once it arrives.
  • Subscription Orders: Canceling your subscription does not automatically cancel any orders that were generated before the cancellation.

Need Further Assistance?

We're Here to Help. If you have any questions or need additional support, please don't hesitate to reach out to us at [email protected].

Your satisfaction is our priority. We're committed to providing you with the best experience possible with autobrush. If there's anything we can do to assist you, please let us know!


We understand that sometimes things don't work out as planned, and we're here to help! Yes, you can return or exchange your order as long as it meets our return process guidelines. You can view our full return policy here.

Before You Return, Let's See How We Can Help

We want you to get the most out of your autobrush experience. Below are some common concerns and how we can assist you:

Common Concerns and Solutions

1️⃣ "I told my dentist about autobrush, and they're not convinced it works."

At autobrush, we're innovating and disrupting the toothbrush industry with our clinically proven products. We've undergone multiple clinical studies demonstrating the efficacy and safety of our toothbrushes! We're proud to be the only U-shaped toothbrush accepted by the American Dental Association. Sometimes, dental professionals may not be familiar with the differences between autobrush and other products. We encourage you to share our clinical data with your dentist so they can see the difference themselves.

2️⃣ "I feel like I'm not getting my mouth clean."

Technique matters, and while autobrush makes brushing easier, it isn't entirely automatic! Check out our technique videos to learn how to get the most effective clean with your autobrush.

3️⃣ "My gums hurt after using autobrush."

Adjusting to autobrush can take a little time. A bit of gum sensitivity or "pink in the sink" is actually a good sign that previously missed areas are now getting the attention they need! We've found that any discomfort usually subsides after a couple of weeks of continuous use.

4️⃣ "My brush head size is too big or too small."

No worries! We're happy to send you a different brush head size to ensure the perfect fit. Just reach out to us via email, and we'll send one to you free of charge.

Still Considering a Return or Exchange?

Our friendly team is always ready to assist you. For return or exchange requests, reach out to us at [email protected], and we'll guide you through the process.

Additional Resources

  • Visit our Help Center for more information.
  • Check out our policies for details on returns and exchanges.
  • Learn about how autobrush is different from other U-shaped toothbrushes in this video.

We're committed to ensuring you have the best possible experience with autobrush. If there's anything we can do to help, please don't hesitate to contact us!

We understand that you're eager to know when you'll receive your refund. Here's what you can expect from the refund process:

When Will I Receive My Refund?

After we receive and inspect your returned items at the warehouse—typically within 1-3 business days—we'll issue a full refund to your original payment method.

  • For Shop Pay Users: Payments you've made will be refunded, and any future scheduled payments will be canceled.

Bank Processing Times

  • Most banks take 3-5 business days to process refunds.
  • It may take up to 7 business days for the refund to appear on your statement.

Note: If you don't see the refund after 7 business days, please contact your bank or credit card company for more information.

Can You Refund Me to Another Payment Method?

No, due to anti-money laundering regulations we are unable to send your refund to a different payment method than the one you used originally.

Learn More

Additional Resources

We're committed to ensuring you have the best possible experience with autobrush. If there's anything we can do to help, please don't hesitate to contact us!

📫 Subscriptions & Wholesale

Many customers enjoy our “Subscribe & Save” option, which offers lower rates for autobrush products when purchased on a recurring basis. If you find yourself with a subscription and aren’t sure how it happened, here’s what likely occurred:

“Subscribe & Save” vs. “One-Time Purchase”

When shopping on our website, you’ll see two options for each product:

Subscribe & Save (Default)

  • Offers a discounted price.
  • Sets up an automatic recurring order at the specified frequency.

One-Time Purchase

  • Regular price.
  • No further shipments after this single transaction.

If you don’t manually switch to the One-Time Purchase option, the Subscribe & Save feature remains selected and is added to your cart by default.

Consent at Checkout

During checkout, a clear disclaimer appears below the payment button to provide an additional reminder of your subscription:

By completing the purchase with the Subscribe & Save selection, you actively consent to recurring orders and charges.

Why We Use Subscriptions

  • Convenience: Subscriptions help ensure you never run out of crucial items like brush heads, foaming toothpaste, or floss picks.
  • Savings: The discounted rate is our way of rewarding loyal customers who want regular shipments.
  • Flexibility: You can edit or cancel your subscription anytime: How do I Edit or Cancel My Subscription?

Need to Change or Cancel?

If you didn’t realize you subscribed and want to adjust or cancel, you can do so quickly by logging into your autobrush account and managing your subscriptions.

If you have any trouble, our Customer Care Team is happy to assist—just reach out at [email protected].

I Don't Want a Subscription

If you prefer one-time purchases in the future, simply choose the “One-Time Purchase” option before completing payment. We appreciate your understanding and are here to support you in managing your subscription to best fit your needs!

Keeping track of subscriptions can be hard, and changing them can certainly be a challenge! While we outline as much as possible in this article to empower you to make changes and updates to your subscription, it's possible it's too late and your order has already been placed. 

Changing or canceling an order that's already been placed

If your subscription order was already generated, but you had outstanding changes or a desire to cancel the subscription, reach out to our team at [email protected]. They are always ready to assist.

We recommend keeping your Order ID and/or your Subscription ID ready, so they can quickly locate the right information and help you out.

Learn More

Have Questions?

An autobrush subscription offers several advantages designed to enhance your oral care routine. Here's what you can expect when you subscribe:

Regular Refills

Convenience and consistency. Receive your essential autobrush products—like brush heads, toothpaste, and floss—delivered directly to your doorstep at intervals that suit your schedule. By doing so, you'll maintain your oral hygiene without interruptions, ensuring you always have the necessary supplies on hand.

Big Savings

Exclusive discounts and cost-effective care. Subscribers benefit from special pricing on all replenishable items, helping you save money over time instead of spending it on dentist visits.

Additionally, you can enjoy the added perk of free shipping on your subscription orders, reducing overall costs.

Flexibility

You're in charge. Adjust, pause, or cancel your subscription at any time to fit your changing needs. Learn more about managing your subscription.

Customize your subscription to include the products and delivery frequency that best match your preferences. Your subscriptions can contain exciting combinations of items that aren't offered directly on our website.

Why Consider an autobrush Subscription?

An autobrush subscription is designed to make your oral care routine more convenient and efficient. It ensures you have a consistent supply of the products you use regularly, it helps maintain the effectiveness of your dental hygiene practices.

  • Automatic deliveries mean one less thing to remember in your busy schedule.
  • The flexibility to customize your subscription ensures it aligns with your specific oral health needs.

Need More Information?

If you have questions about our subscription options or need assistance managing your subscription, we're here to help.

  • Contact Customer Support: Reach out to us at [email protected] for personalized assistance.
  • Visit Our Help Center: Explore additional resources and FAQs to learn more about how our subscriptions work.

No card information is ever saved at autobrush. All payment information remains your private property at all times before, during, and after the product purchase.

How We Protect Your Payment Information

Secure Payment Processing

All transactions are handled through secure, encrypted third-party payment processors trusted by millions of users daily. These reputable processors ensure that your payment information is protected with the highest standards of security.

128 Bit SSL Encryption

Your checkout experience is safeguarded by industry-standard 128-bit SSL encryption. This technology ensures that your private data is securely transmitted, preventing unauthorized access during the transaction process.

Your Data, You're In Control

No Storage of Card Details

We do not save your credit card information on our servers. This means there’s no risk of your financial details being accessed or compromised through our system

Third-Party Payment Security

Our trusted payment partners employ robust security measures to protect your financial information, maintaining the highest levels of data protection and privacy.

Need More Information?

If you have any questions or concerns about your payment information and security, please don't hesitate to contact our Customer Support team at [email protected].

Learn More

Yes, we offer wholesale packages and pricing for businesses interested in carrying autobrush products. To access our wholesale offerings, please visit our storefront on Faire:

autobrush Wholesale Storefront on Faire

 

Read more in our article Purchase Orders (POs) for Wholesale.

Yes, we do accept purchase orders for wholesale purchases. If you're interested in purchasing our products wholesale, please visit our storefront on Faire:

autobrush Wholesale Storefront on Faire

How to Place a Wholesale Purchase Order

  1. Visit Our Faire Storefront
  2. Create a Faire Account
  3. Browse Our Products

  4. Place Your Order

Purchasing Wholesale Through Faire

Faire facilitates an easy ordering process and a streamlined platform for placing orders and managing your wholesale purchases. Additionally, they have flexible payment options and of course, we offer exclusive, wholesale pricing for all purchases made through Faire.

We're excited to partner with you to bring autobrush products to your customers!

🦄 Kids’ Oral Care & Probiotics

As parents, we strive to give our children the best start in life, and that includes fostering healthy habits early on. Oral probiotics are an innovative addition to traditional dental care that can support your child's oral health in natural and effective ways. Here's why incorporating oral probiotics into your child's routine is a smart choice for their well-being.

Balances the Oral Microbiome

The mouth is home to a diverse community of bacteria, both beneficial and harmful. Maintaining a healthy balance of these microorganisms is essential for good oral health.

  • Promotes Good Bacteria: Oral probiotics introduce beneficial bacteria that can help keep harmful bacteria in check.
  • Reduces Harmful Microbes: By occupying space and resources, good bacteria can limit the growth of cavity-causing and gum disease-associated bacteria.

Supports Dental Health

A balanced oral microbiome contributes to stronger teeth and healthier gums.

  • Helps Prevent Cavities: Certain probiotic strains may reduce the levels of bacteria responsible for tooth decay, supporting stronger enamel.
  • Improves Gum Health: Probiotics can help reduce inflammation and support the tissues that keep your child's gums healthy.

Freshens Breath Naturally

Bad breath is often a sign of an imbalance in oral bacteria.

  • Combats Odor-Causing Bacteria: By promoting a healthier bacterial balance, oral probiotics can help eliminate the root causes of bad breath, leading to fresher breath and increased confidence for your child.

Supports Immune System Development

Good oral health is connected to overall health, especially in growing children.

  • First Line of Defense: The mouth is a gateway to the body. A healthy oral environment can act as a barrier against unwanted pathogens entering the digestive and respiratory systems.
  • Enhances Natural Defenses: Supporting a balanced microbiome may aid in the development of your child's immune system.

Encourages Healthy Habits

Introducing oral probiotics can be an enjoyable part of teaching your child about the importance of oral hygiene.

  • Easy to Incorporate: Oral probiotics are simple to add to your child's daily routine and can complement regular brushing and flossing.
  • Positive Association: Pleasant flavors and the novelty of probiotics can make oral care more engaging for kids.

Why Choose autobrush Oral Probiotics for Kids?

At autobrush, we're dedicated to enhancing your child's oral health with products that are both effective and enjoyable.

  • Scientifically Formulated: Our oral probiotics contain carefully selected strains known for their potential benefits in supporting oral health.
  • Kid-Friendly Taste: Delicious flavors that your child will love, making it easier to maintain consistent use.
  • High-Quality Ingredients: We prioritize safety and quality, using ingredients that are gentle yet effective for young mouths.
  • Complements autobrush Routine: When used alongside our autobrush products, oral probiotics offer a comprehensive approach to your child's dental care.

Invest in Your Child's Healthy Smile

Incorporating oral probiotics into your child's daily routine is a proactive step toward promoting long-term oral health. By supporting a balanced oral microbiome, you're helping to protect their teeth and gums, freshen their breath, and even support their overall health.

Make oral probiotics a part of your child's journey to a healthy, confident smile with autobrush.

Note: While oral probiotics can be a beneficial addition to your child's oral care routine, they are intended to complement—not replace—regular brushing, flossing, and dental check-ups. Always consult your child's dentist or healthcare provider if you have concerns about their oral health.

Yes, our Kids' Oral Probiotics utilize clinically proven probiotic strains. We’ve partnered with Kaneka to develop this product and are proud to have exclusive rights to their scientifically validated Floradapt™ probiotic strains.

Floradapt™ has been extensively researched and shown to support oral health, making it a trusted addition to your child’s dental care routine.

Access Clinical Research

To learn more about the clinical studies behind our Kids' Oral Probiotics, you can review the full research here:

While our Kids Oral Probiotic is generally considered safe, pregnant or breastfeeding adults should consult with their healthcare provider before adding any new supplement to their routine. This precaution ensures that any new product aligns with your and your baby's unique nutritional needs during this important period.

Why Consult a Healthcare Provider?

Pregnancy and breastfeeding involve specific dietary requirements and potential sensitivities that vary from person to person.

A healthcare provider who's well-informed about your pregnancy and surrounding conditions and needs can offer personalized advice.

Learn More

Our Kids Oral Probiotic is generally considered safe to use in combination with other children's supplements or medications. However, to ensure your child's safety and the effectiveness of all products involved, we recommend consulting with your kiddo's healthcare provider or pharmacist before adding the probiotic to their regimen. This precaution helps to identify any potential interactions and ensures that all supplements and medications work together harmoniously to support your child's health.

 

Learn More

While our Kids' Oral Probiotics play a valuable role in supporting your child's oral health, they are not a substitute for regular dental care practices. Kids have to continue maintainting their daily oral hygiene routines and professional dental visits.

The Importance of Traditional Dental Care

  • Brushing and Flossing: Daily brushing and flossing are essential for removing food particles and plaque that probiotics alone cannot eliminate.
  • Professional Check-Ups: Regular visits to the dentist help in early detection and treatment of potential issues like cavities or misalignment.
  • Comprehensive Care: Combining probiotics with traditional oral hygiene ensures a well-rounded approach to your child's dental health.

How Probiotics Fit Into the Routine

Learn More

We recognize that allergies are a significant concern for many parents when choosing products for their children. Our Kids Oral Probiotic has been thoughtfully formulated to exclude major allergens. Specifically, it does not contain:

  • Milk
  • Eggs
  • Peanuts
  • Tree Nuts
  • Soy
  • Wheat
  • Fish
  • Shellfish

We aim to make our probiotic suitable for a wide range of children, including those with specific dietary restrictions.

Important Considerations

  • Individual Sensitivities: While we've eliminated common allergens, it's important to remember that individual sensitivities and allergic reactions can vary. Some children may have allergies to ingredients not listed among the major allergens.
  • Consult a Healthcare Professional: If your child has known allergies or you have concerns about potential allergens, we strongly recommend consulting with your pediatrician or a qualified healthcare provider before introducing any new supplement into their routine.

Our Commitment to Safety

Your kiddo's health and safety are our top priorities. We strive to provide products that support you and your family's well-being without compromising on quality or safety standards. If you have any questions or need additional information about our Kids' Oral Probiotics, please don't hesitate to reach out.

Learn More

Note: This product is intended to complement—not replace—regular dental care practices. Always follow the guidance of your child's healthcare provider regarding supplements and oral health.

Our Kids Oral Probiotic is formulated to support the oral health of children. While it is generally safe for most kids, we recommend consulting with a pediatrician or healthcare provider before giving it to very young children or infants. This precaution is important because infants and very young children may have unique dietary needs and sensitivities.

Why Consult a Healthcare Professional?

  • Young children, especially infants, have developing systems that may react differently to supplements.
  • No one knows your kiddo's need more than you and your healthcare provider. They can offer personalized advice to ensure the product is appropriate for their current age and health status.
  • Consulting a professional helps you make an informed decision, ensuring your child's well-being is prioritized.

We're Here to Help

If you have any questions or need more information about our Kids' Oral Probiotic, please feel free to reach out to us at [email protected]. We're happy to provide additional details to assist you in making the best choice for your child's oral health.

Learn More

Note: This product is intended to complement—not replace—regular dental care practices. Always follow the guidance of your child's healthcare provider regarding supplements and oral hygiene.


Yes, they can! Our Kid's Oral Probiotics are formulated to help keep gums healthy in children by promoting a balanced oral microbiome. By supporting the growth of beneficial bacteria, these probiotics can help reduce harmful bacteria that can lead to gum problems like gum disease. Healthy gums are crucial for a child's overall oral well-being, contributing to strong teeth and a confident smile.

How Do Probiotics Support Gum Health?

  • Promoting Beneficial Bacteria
    Probiotics introduce friendly bacteria into the mouth, which can help suppress the growth of harmful microbes that cause gum inflammation and disease.

  • Reducing Inflammation
    A balanced oral microbiome can aid in reducing gum inflammation, leading to healthier gum tissue.

  • Develop and Maintain Oral Immunity
    By fostering a healthy bacterial environment, probiotics may strengthen the mouth's natural defenses against pathogens affecting gum health.

Why Is Gum Health Important for Children?

  • Healthy gums provide essential support for growing teeth, ensuring proper development and alignment.

  • Maintaining gum health from a young age can reduce the risk of periodontal problems later in life.

  • Good gum health is linked to better overall health, affecting nutrition, speech development, and self-esteem.

Incorporating Probiotics into Your Child's Routine

Adding our Kids' Oral Probiotics to your kiddo's daily regimen is simple and can enhance their oral care routine. However, it's important to remember that probiotics should complement regular dental practices—not replace them. Encourage your child to continue brushing, flossing, and visiting the dentist regularly.

Learn More

Note: This product is intended to complement—not replace—regular dental care practices. Always follow the guidance of your child's healthcare provider regarding supplements and oral hygiene.

Bad breath (also known as halitosis) in children, can sometimes result from an imbalance of bacteria in the mouth. The oral microbiome—a community of microorganisms living in the mouth—plays a crucial role in maintaining oral health. When harmful bacteria outnumber beneficial ones, it can lead to unpleasant odors and other oral issues.

Our Kids' Oral Probiotics are designed to promote a healthier balance of bacteria in your child's mouth. By introducing beneficial probiotic strains, these supplements help reduce the number of odor-causing bacteria, thereby promoting fresher breath.

How Probiotics Support Fresher Breath

  • Balancing Oral Bacteria
    Probiotics introduce friendly bacteria that can outcompete harmful microbes responsible for bad breath.
  • Reducing Odor-Causing Compounds
    Certain probiotic strains can decrease the production of volatile sulfur compounds, which are often the culprits behind unpleasant mouth odors.
  • Supporting Overall Oral Health
    A balanced microbiome can also aid in preventing plaque buildup and gum issues, which can contribute to bad breath.

Incorporating Probiotics into Daily Routine

Adding our Kids' Oral Probiotics to your child's daily regimen is easy and can enhance their oral care routine. Remember, probiotics should complement regular dental practices—not replace them. Encourage your child to continue brushing, flossing, and visiting the dentist regularly.

Learn More

Note: This product is intended to complement—not replace—regular dental care practices. Always follow the guidance of your child's healthcare provider regarding supplements and oral hygiene.

Our Kids Oral Probiotic is formulated with Floradapt™ strains that can help support your child's oral health by targeting harmful bacteria associated with cavities. These probiotics produce substances called bacteriocins, which can inhibit the growth of cavity-causing bacteria like Streptococcus mutans. By incorporating our probiotics into your child's daily routine, you're likely to reduce the risk of tooth decay.


Learn More

Note: Individual results may vary. This product is intended to complement—not replace—regular dental care practices. Always follow the guidance of your child's healthcare provider regarding supplements and oral hygiene.

The recommended dosage of our Kids Oral Probiotic is one (1) chewable tablet per day. For optimal oral health benefits, we suggest allowing the tablet to dissolve slowly in your child's mouth or encouraging them to suck on it. This method gives the beneficial bacteria ample time to adhere to the tissues of the mouth, enhancing their effectiveness in promoting a healthy oral environment.

If your child prefers to chew the tablet, that's perfectly fine. Chewing will still provide gut health benefits, which also play a significant role in supporting overall well-being.

Tips for Best Results

  • Administer the probiotic after your child has brushed their teeth to maximize adherence of beneficial bacteria.
  • Ensure younger children are supervised while taking the tablet to prevent choking and to encourage proper use.
  • Remain consistent and incorporate the probiotic into your child's daily routine for sustained benefits.

Learn More

Note: Always consult with your child's healthcare provider before starting any new supplement to ensure it's appropriate for their individual health needs.

📎 Additional Oral Care Products

Absolutely! We totally understand that some people would prefer using their own toothpaste, and the autobrush caters to that. Have a look at our short video, or follow the written instructions below for best results.

                                                 How to use your own toothpaste.gif

Here’s a quick rundown on how to make your regular toothpaste work like a charm:

  1. Dollop & Spread
    Apply a pea-sized amount to each side of the brush head, then spread the toothpaste over the bristles with your fingertip or the nozzle of the toothpaste tube. It takes less than you think, so start small and add more if you need to.
  2. Quick Rinse
    Briefly run warm water over the bristles to kickstart foaming—especially helpful if your toothpaste is a gel toothpaste.
  3. Power & Clean
    Switch on the brush, select your cleaning mode, and brush for your preferred cycle (30, 60 or 90 seconds).

Why “Pre-Foam”?

Standard toothpaste can be thicker and takes longer to break down. Giving it a quick rinse with warm water helps it foam up faster, coating your teeth more evenly for a thorough clean.

Think of both nano-hydroxyapatite (often called NanoHap) and fluoride as two different “tools” that help keep your teeth strong and healthy. Here’s how they compare in everyday language:

What They Are

  • Fluoride is a mineral that’s been used for decades to strengthen tooth enamel (the outer layer of your teeth).
  • NanoHap is basically a tiny version of the mineral your teeth are already made of. It works like “filling in the gaps” on your enamel.

How They Help

  • Fluoride helps harden and protect the enamel you already have, so it’s less likely to wear down or get cavities.
  • NanoHap can rebuild small weak spots on the surface of your teeth, almost like patching tiny cracks.

Which Is Better?

  • There’s no one-size-fits-all answer. Fluoride has tons of research behind it and is often recommended by dentists worldwide. NanoHap is newer but still backed by growing evidence that it can help fix weak spots.
  • Some people prefer fluoride for its well-known track record; others like NanoHap because it mimics your tooth’s natural structure.

Taste & Feel

  • Most fluoride toothpastes have that classic minty taste you’re used to. NanoHap toothpastes usually taste similar but might have a slightly different texture depending on the brand.

Making a Choice

  • If you want a tried-and-true method of preventing cavities, fluoride is a great option.
  • If you prefer avoiding fluoride or want to focus on rebuilding weak spots, NanoHap could be a good fit.

Ultimately, the best choice depends on what works for your comfort level and dental goals. If you’re not sure which to pick, chatting with a dentist can help you find the right fit for your smile.

At autobrush, we know that maintaining a clean gumline is crucial for overall oral health. Plaque buildup along the gumline can lead to gum disease and other dental issues. That's why we've designed autobrush to provide superior cleaning where it matters most.

 

Clinically Proven Gumline Cleaning

Removes 6.3x More Plaque

In our recent clinical study, autobrush was proven to remove 6.3 times more plaque along the gumline than a traditional toothbrush. With the CDC reporting that over 47% of U.S. adults suffer from gum disease, investing in a toothbrush that excels in improving and maintaining your gum health is something you'll never regret.

 

In the study, participants using autobrush showed a substantial reduction in plaque along the gumline compared to those using a standard toothbrush.

Why Gumline Cleaning Is Important

  • Prevent Gum Disease

    Effective cleaning along the gumline helps prevent gingivitis and periodontitis by removing plaque and bacteria that traditional brushes might miss.

  • Promote Healthy Gums

    Healthy gums are the foundation of strong teeth and overall oral health. autobrush ensures your gums receive the attention they deserve.

How autobrush Enhances Gumline Cleaning

Advanced Brush Head Design

  • Patented Nylon Bristles

    With 58,000 tapered nylon bristles, autobrush reaches every nook and cranny, including hard-to-reach areas along the gumline.

  • 4th Row of Silicone Bristles

    Our unique design includes a 4th row of silicone bristles that gently extend beyond the teeth to stimulate and massage the gums.

  • Learn more: Why Is the 4th Row Made of Silicone and Not Nylon?

  • Simultaneous Cleaning

    autobrush cleans all your teeth at once, ensuring consistent pressure and coverage along the entire gumline.

Learn More

Have Questions?

Experience Superior Gumline Cleaning with autobrush

We're dedicated to providing you with the tools you need for optimal oral health. With autobrush, you can feel confident that you're giving your gums the best care possible.

While autobrush provides a comprehensive cleaning for teeth and gums, a separate tongue-cleaning tool is recommended for the most effective results. Research indicates that tongue scraping is more effective than brushing your tongue when it comes to reducing bacteria and improving breath freshness.

That’s why we offer our Automatic Tongue Scraper, an add-on to your autobrush that is interchangeable with your brush head. This device is specifically designed to remove bacteria and debris from the surface of the tongue, helping you achieve fresher breath than with brushing alone.

Why Tongue Scrapers Are More Effective than Brushing

  • Focused Design: Tongue scrapers target the uneven surface of the tongue, which can trap bacteria and debris.
  • Reduced Gag Reflex: Many people find specialized scrapers easier to maneuver than a toothbrush, leading to a more thorough cleaning.
  • Better Breath: Studies suggest that removing tongue coating with a scraper may reduce volatile sulfur compounds (VSCs) associated with bad breath more effectively than brushing.

autobrush is uniquely designed to simplify and enhance your oral care routine by covering all tooth surfaces—including those hard-to-reach areas at the back of your teeth. Unlike a traditional toothbrush that targets only small sections of your mouth at a time, autobrush cleans multiple surfaces simultaneously.

Comprehensive Bristle Coverage

  • Front, Back, and Tops
    The brush head features bristles laid down in two "tracks" that you bite into softly after inserting the brush in the mouth. The bristles are strategically positioned along all sides of each track to cover the entire tooth—front, back, and chewing surfaces.
  • Full-Mouth Design
    By surrounding your teeth, the bristles on each side pulse together to clean multiple surfaces at once, as you move the brush side-to-side while brushing.

Pulsating Bristle Technology

  • 360-Degree Cleaning
    autobrush uses gentle sonic vibrations to loosen and sweep away plaque. Because the entire set of bristles moves in sync, every part of your tooth, including the back, benefits from thorough brushing.
  • Fewer Missed Spots
    With a traditional brush, you might overlook hard-to-reach angles or forget to brush certain areas. autobrush’s design aims to minimize user error by ensuring even bristle contact across all tooth surfaces at once.

Tips for an Even Deeper Clean

Proper Fit

Ensure you’ve selected the correct brush head size for your mouth. A properly fitting brush head helps the bristles reach around each tooth, including the backs.

Gentle Movements

While autobrush works its magic, moving it slowly from side to side (and slightly pulling at the corners of your mouth) helps the bristles access the back teeth more effectively.

Read more: How Do I Get the Most Effective Clean Out of My autobrush?

Use the Right Amount of Toothpaste

Three pea-sized pumps of autobrush foaming toothpaste on each side of the mouthpiece help ensure even distribution across all surfaces.

Read more: How Do I Apply the autobrush Foaming Toothpaste?

Consistent Routine

For best results, use your autobrush twice a day, following the recommended brushing duration in your chosen mode.

Need Assistance?

If you have questions about getting the most thorough clean with autobrush, or want to make sure you have the right brush head size, feel free to reach out to us at [email protected]. We’re here to help you achieve a healthier, brighter smile.

Flossing is a key part of keeping your mouth healthy, and autobrush floss picks can make the process simpler and more comfortable. Here’s what you need to know:

Easier Handling

  • No Wrapping or Twisting: Traditional floss needs to be wound around your fingers, which can be tricky—especially for little ones or anyone with limited hand movement.
  • Built-In Handle: Flossers include a handle, making it easier to guide the floss between teeth and reach those back molars.

Versatile Design

  • Pick End for Extras: Adult flossers come with a built-in pick to remove larger pieces of food and gently clean near your gums.
  • Quick and Convenient: You can use a floss pick anytime, anywhere—great for busy families on the go.

Compared to Traditional String Floss

  • Hard to Maneuver: String floss can be tough to wrap and angle, especially for children or those with dexterity concerns.
  • Gentle Is Key: If you floss too hard with string, you might irritate your gums.

Why autobrush Flossers?

Choosing autobrush flossers can help you avoid the challenges of string floss. With our easy-to-use design for kids and built-in pick for adults, your entire family can have a more comfortable flossing experience.

If you have any questions, feel free to reach out to us at [email protected]. We’re here to help you keep everyone’s smile bright and healthy!

Healthy gums are essential for a strong, pain-free smile. While brushing is a great start, it only cleans around 60% of your tooth surfaces. Flossing is key to reaching the tight spaces a toothbrush can’t get to—especially in between teeth.

The Importance of Flossing

  • Removes Hidden Debris: Bits of food and plaque often linger between teeth and near the gum line where a toothbrush doesn’t reach.
  • Reduces Gum Inflammation: Regular flossing helps clear away harmful bacteria that can irritate gums.
  • Prevents Cavities: Cavities commonly develop between teeth, and flossing helps remove plaque before it turns into decay.

Fun Fact: According to the American Dental Association (ADA), flossing daily can significantly reduce the risk of gum disease and tooth decay.

Addressing Gums That Bleed or Feel Sensitive

It’s normal to worry about flossing if your gums are bleeding or sore. However, when done gently and regularly:

  • Strengthens Gum Tissue: Flossing helps gums become more resilient over time.
  • Reduces Bleeding: With consistent flossing, many people notice that gum bleeding decreases.
  • Improves Breath: Removing trapped food and bacteria can also help fight bad breath.

Why It Matters for Everyone—Including Kids

Flossing isn’t just for adults. Kids benefit, too:

  • Prevents Cavities Between Teeth: Brushing alone might miss these tight spots, making flossing crucial for their oral health.
  • Builds Good Habits Early: Encouraging children to floss sets them up for a lifetime of healthy gums and fewer dental issues.

Make Flossing Part of Your Daily Routine

  • Ease Into It: If bleeding occurs, continue flossing gently for a week or two. Bleeding often lessens as gums adapt.
  • Use the Right Tool: Experiment with traditional floss, floss picks, or interdental brushes to find what’s most comfortable.

Remember: A thorough oral care routine includes both brushing and flossing. Whether you’re an adult or guiding a child, daily flossing is a small step that can make a big difference in keeping gums healthy and smiles bright.

If you have questions or need help finding the right flossing method, don’t hesitate to reach out to our team at [email protected]. We’re here to support you on your journey to better oral health!


No, all our toothpastes are SLS-free! SLS (Sodium Lauryl Sulfate) is a common foaming agent in many personal care products, but it can sometimes cause mouth irritation or sensitivity for certain individuals. By leaving it out of our formulations, we aim to provide a gentler, more soothing brushing experience without sacrificing effectiveness.

Why SLS-Free Matters

  • Reduced Irritation: Some people find that SLS can lead to gum or oral tissue irritation.
  • Gentle Yet Effective: You still get a thorough clean and fresh feeling without the harsh effects of SLS.

If you have any questions about our toothpaste ingredients or want to learn more about our oral care products, feel free to reach out to us at [email protected]. We’re always here to help!

To make sure the toothpaste spreads properly to cover your teeth when brushing, we recommend distributing three pea-sized pumps of our foaming toothpaste along each side of your brush head:

  1. Place One Pump at Each End
    Position a pea-sized amount at each end of the track.
  2. Add One Pump in the Middle
    Put another pea-sized amount in the center.
  3. Repeat on the Other Side
    Flip the brush head over and follow the same steps.

This technique ensures even coverage and helps the bristles clean all surfaces of your teeth more effectively. If you have any questions, feel free to reach out at [email protected]. We’re here to help!

Learn More

Our toothpastes are formulated for a long shelf life, so you can expect them to stay fresh for years. To help ensure quality:

  • Store in a Dry Place
    Moisture can affect the toothpaste’s consistency and overall performance.

  • Room Temperature Is Ideal
    Keeping your toothpaste in a moderate environment helps maintain its freshness.

  • Check the Label
    For the most accurate information, refer to the expiration date on the back of the tube.

What About Using Expired Toothpaste?

If you’re curious about whether it’s safe or effective to use toothpaste past its expiration date, you can find more information here. If you have any further questions, feel free to reach out at [email protected]. We’re here to help!

Learn More

We believe in giving you the power to choose the right toothpaste for your needs. That’s why autobrush offers two main types of toothpaste:

Fluoride Toothpaste

  • Supports cavity prevention by strengthening enamel.
  • Ideal for those who prefer traditional fluoride-based oral care.

Fluoride-Free Toothpaste with NanoHap

  • Utilizes Nano-Hydroxyapatite (NanoHap) to support enamel restoration.
  • Great for those seeking an alternative to fluoride while still enjoying protective benefits.

Our Promise: Diversity in Dental Care

Your smile is unique, and we’re here to support it with a range of options. Whether you choose fluoride or NanoHap, autobrush ensures high-quality formulas designed with your oral health in mind.

Have Questions?
Reach out to us at [email protected]. We’re committed to helping you find the perfect match for your daily routine, so you can smile with confidence!

While the autobrush provides a comprehensive cleaning, you should still floss as recommended by your dentist. (If you don't have a dentist's recommendation, once per day is a good frequency to floss!)

The autobrush does not replace flossing. We sell flossers on our site, and you can click the images below to learn more.

Adult Charcoal Flossers

  • Eco-Friendly & Socially Responsible: Our flossers are made of PLA & PBAT derived from corn starch and other plants. They are biodegradable and safer for our planet than similar products. Free from PFAS and BPA.

  • Ultra-Sturdy Thread: The flosser thread is made of UHMWPE, one of the strongest fibers in the world, ensuring no headaches with flimsy or broken threads.

  • Charcoal Infused Thread: Infused with real charcoal to enhance cleansing while effectively absorbing and wiping away plaque and bacteria.

  • Easy to Use: Designed to easily slide between teeth with low effort. Includes a toothpick on the opposite end for a deeper, manual clean when needed. 

  • Promotes Gum Health: Assist in removing food, plaque, and bacteria while fighting bad breath.

Kid's Strawberry Flavored Flossers

 

  • Strawberry Infused Thread: Infused with real strawberry flavor to promote early adoption of healthy habits.

  • Fun and Ergonomic Design: Adorable, giraffe-shaped flossers come in yellow, green, and blue.

  • Eco-Friendly & Socially Responsible: Our flossers are made of PLA & PBAT derived from corn starch and other plants. They are biodegradable and safer for our planet than similar products. Free from PFAS and BPA.

  • Ultra-Sturdy Thread: The flosser thread is made of UHMWPE, one of the strongest fibers in the world, ensuring no headaches with flimsy or broken threads.

  • Promotes Gum Health: Assist in removing food, plaque, and bacteria while fighting bad breath.

Learn More

👩‍💻 Tech & Warranty Support

The most up-to-date version of our warranty is always available on our website, click here to open it.

Yes! Your autobrush comes with a two-year standard warranty, and if you stay subscribed to our replacement program (Autoship), it becomes a lifetime warranty—so you’re covered for as long as you maintain your subscription.

What Does the Warranty Cover?

  • Accidental Damage
  • Power Surge Protection
  • Accidental Damage from Handling
  • Accidental Moisture Damage
  • Excess Wear and Tear
  • Charging Issues

Filing a Warranty Claim

  1. Capture the Issue
    Take a quick video, 5-10 seconds long (or clear photos) showing the problem.

  2. Send It to Us
    Submit your warranty claim using our convenient Problem Report Form. Make sure you have your past order information ready.

  3. Our Team Reviews Your Claim
    We’ll diagnose the issue and, if it meets the warranty conditions, offer a replacement.

Need Assistance?

If you have any questions or concerns, feel free to reach out at [email protected]. We’re here to ensure you get the best possible experience with autobrush!


We aim to make every aspect of your experience with autobrush as straightforward and worry-free as possible. Here’s a quick look at our core policies:

30-Day Money-Back Guarantee 🔗

Enjoy peace of mind knowing you have 30 days to decide if autobrush is right for you. If it’s not a good fit, we’ll refund your purchase—no questions asked.

Lifetime Warranty 🔗

By staying subscribed to our replacement program, you’re covered for life! Otherwise, a standard two-year warranty applies to all our brush products.

Free + Hassle-Free Returns 🔗

If you decide our products aren’t for you within that 30-day window, returns are on us. We make the process simple and straightforward.

Free Shipping

  • Subscriptions: Free shipping on all subscription orders.
  • Orders $99 and Up: Qualify for free shipping, so you can save more on the things you love.

Need More Details?

If you have any questions or would like more information on any of our policies, please reach out to us at [email protected]. We’re here to help make your autobrush experience as seamless as possible!

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